Epicor Error Parameter is not valid

A user is getting a new error that I haven’t seen before.

Anyone see this error?

From user

What I’m experiencing now is that Epicor is constantly getting hung up. It’s closed down on me 3 times in the last 40 minutes. All I’m doing is the same thing that I was doing before. Opening a dashboard, pulling it into excel. The other thing that I’m doing is right click-open with part entry so that I can update records right away.

Clear cache?

We see this all the time with either large image file or corrupt images
using the Image Viewer. Usually changing the image is all it takes.


Think a clear cache and restarting IIS on the App Server did the trick.

We get it when trying to Export a BAQ Query to Excel.

i usually restart PC… and the error will magically go away…