Kevin,
Are you using Freightview to also do your Customs paperwork or is that done in Epicor? With us using Global Tranz they create our BOL for us but do not create our Customs Paperwork for us. Just curious.
Thanks,
Jill
Jill we also have the need for more help with customs/international paperwork and I haven’t found any TMS system that helps with that to the level that we need.
Last year we integrated Mercury Gate TMS via REST (using RockFarm as the VAR), and so far the shipping folks love it for better Truckload and LTL capability. We’re on-prem, but no reason this wouldn’t work for cloud too…
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It has the capability to do customs paperwork, but the client has opted not to do that at this time due to time constraints, so I have not looked into it.
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What we realized is if you already know the weights and dims of a shipment, it’s not all that hard to rate shop either manually or with any of these software packages folks are talking about.
The true challenge (at least for the types of products we sell) is figuring out weights and dims for items in an order (or in an ecommerce cart). That is where ShipperHQ comes in for us. Quickstart | ShipperHQ Developer Platform
We send ShipperHQ all sorts of order item data and it returns weights and dims of all the expected boxes/pallets/rolls/etc. that we’ll need when shipping. We tell SHQ some of the rules we want it to follow and attach properties at the part level in Epicor (UD fields) so that our packaging rules and logic apply to each part appropriately.
We’re just about done with our custom integration so now it’s all about fine tuning our data and packaging logic. @doug.harvey is masterminding all of this for us and we’re super excited to start using it in Prod in a month or two.
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that’s awesome Tom!
@JillMetalworks and @aosemwengie1 the product owner is asking for a quick 30 minute meeting to field your concerns and questions.
Would either of you be willing to meet and voice your concers?
If so, let me know and I’ll shoot you a message and get your contact info.
Utah,
Thanks for the invite. I haven’t used Quick Ship in over a year so not sure I would be a good candidate to voice my concerns. If you think I would still help by me looking back a year and finding our main concerns then yes I would be willing.
thanks!
Jill Schoedel
That’s fine Jill, at the very least they can talk about where they are at with some of the things you remember.
Tom,
Interested in hearing more about your integration, bit late to the discussion, hope it went well! - How does this work for your ecom solution (are you using Magento?), and does this work as intended for your warehouse folks doing the shipping?
We currently use UPS Worldship via a custom integration with P21 (cloud), and unfortunately all of our shipping rates are charged after the items are boxed and weighed (we are missing lots of weights and dims for our products – working on this). As it is right now, UPS Worldship does not seem to be the right solution for both our warehouse folks, and our online customers.
Any insights would be welcomed. Appreciate it!
QuickShip by Epicor integrates with P21.Are you doing parcel or LTL?
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We do both. I believe UPS Worldship solution was chosen before my time, and likely due to UPS being our main parcel provider. I’m not certain who we use for LTL.
What’s the breakdown between parcel vs LTL, are you 80% parcel and 20% LTL or…?
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My warehouse manager estimates the same: 80% parcel, 20% LTL. I am focused more so on the parcel side of shipping in relation to our ecom solution. Most of the products we are selling online would be a parcel shipment. There are outliers with our larger/heavier products, but don’t see nearly as much movement on those products through our online shop.
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Then you should totally check out Quick Ship.
I also know a guy on P21 who uses quick ship that I could connect you with. Are you headed to Epicor Insights by chance?
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It did go well! I shared some more details in this post:
Customizing Data Mapping for QuickShip Rate Shopping - QuickShip - Epicor User Help Forum
Yes, we are in the middle of implementing a Magento site (now called Adobe Commerce), and will go live with that this spring/summer. There is a ShipperHQ module that works well out of the box, but we needed to add in some custom logic in order to send SHQ all necessary product information (weights, dims, and special scenarios like at qty x and below we fold the product into a box while above qty x we ship it on a roll).
We also still use this. WorldShip is for the back-end processing of the actual UPS shipments. It’s used after products are physically boxed and weighed. ShipperHQ is the upfront quoting side of the solution. It’s the tool that predicts what the weights and dims are going to be so that we can generate a freight quote at the time of quote or within the shopping cart.
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Are you using Epicor’s solution built on Magento (Epicor Commerce) or Adobe Commerce? Just curious. We’ve been investigating different platforms. We are currently on Salesforce Commerce Cloud.
That’s interesting, my feeling was that we would likely need to look for dual solutions, one for the warehouse teams, one for ‘quoting’ as you’ve stated. Does that mean at checkout the ShipperHQ freight quote is what is charged (along with the products in the cart)? Unless you handle checkouts differently.
We are mostly B2B, so prefer to allow users to use their own collect numbers at checkout when available. Looks like there is documentation on Magento 1/2 (Adobe Commerce) and “Zoey” that this is available, but seems to be specific to these ecommerce platforms. Link for anyone curious: Customer Account Custom Carrier - ShipperHQ Docs
Appreciate the information Tom.
That conversation has come up internally - let me get back to you! Definitely was something that interested my Supply Chain team.
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Not using Epicor Commerce, this is our own implementation of Adobe Commerce with our own custom integrations (the Epicor solution just didn’t meet our needs, we needed more control and flexibility).
That is the plan, on the web we use the SHQ quote as our actual charge. There are some rare scenarios (certain custom products and certain international destinations) where SHQ will not be able to provide a quote in the checkout cart. That triggers a “manual freight quote” workflow where the order is imported in a pending state and then we reach out to the customer with their freight charge.
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