Hi, I installed EKM Version 10.6 walked through the installation, and logged in with the admin account now I wanted to access the Workarea to use it in Producer but it shows me that
If you go here, does your user have permissions to the Workarea?
http://localhost:8080/Epicor-Knowledge-Mentor-Manager-10.6.11.5670/index.htm#admin_wa
Had this issue before, and had to do a few things on initial setup to get it working with regard to permissions.
I tried to access that link it shows me that
also in the initial setup I added ‘admin’ as a super user but it shows me that
@chriskrajewski
Well thats special. If you have a support contract, might be worth while to open an EpicCare case.
Also tried to install it on two different machines that’s so weird ![]()
Has anyone found an alternative to EKM for generating Word documentation, automatically annotating mouse clicks and text entry into fields, with the outlining and balloons? I was messing around with ActivePresenter. It exports to Word, but the slides I was able to generate with it aren’t what I had hoped for.


