I tried to access help, but it wasn’t working… I put in an EpiCare case, and they confirmed that the online help system is down. Figured this might save some time for you all…
https://status.epicor.com/incident/567607
Classic online help is available at the URL below:
https://help.epicor.com/erp/112100/enu/Standard/snm_enu.htm?Version=4.2.100.0#ModuleHeaders/SystemOvrvw.html
What would I need that for?
Its what you send to the people who ask you questions that could be answered by the help
But how would I get my internet points?
By starting dumpster fires, sh*posting, sharing memes, trolling, and uploading AI spam. Same way you got the rest of your points
stop encouraging him 
We are aware that access to online help articles is currently unavailable. We are actively working with the hosting provider and will post back when the issue is resolved.
That’s half the reason I come here.
Now stick that in y’all’s pipe and smoke it!
FYI - not trying to be a smartaleck - this is what we’re getting here (browser, hosted on-prem) when selecting articles - videos are working as that’s going to brightcove-dot-net…
Ditto
Hi John, the hosting provider for videos is different from articles, which is why videos are not impacted.
I know…was just giving a heads-up…good luck with the hosting provider, never an enjoyable experience as you feel helpless 'cuz it is 100% out of your hands.
Hmmm… sounds like a cloud customer.
Just kiddin… love you!
Looks like this issue might be happening again…3:13pm here in New Zealand and we are getting the same error:
Yep…still down at 830a on Thursday in the US…
EDIT: and down at 10a too. Is it just me or should something have been put out on EpicCare alerting users about the ongoing outage?
I received an email alert yesterday that it was down.
