Epicor shuts down when trying to open supplier price list


This is suddenly happening for one of our users. When the user tries to open Material Management>Purchase Management> Setup>Supplier Price list, then epicor shuts down. This happens for one side but for another side it opens without any problem. The user can log into another computer and go into Epicor and it still crashes. I’ve cleared cache off of Epicor, cleared out temp files and installed updates on her computer but the issue is still there. Please help. Thank you

Have you checked and purged personalizations for this user?