EpicWeb Account Change

Anyone knows how to see if an EpicWeb Account is an ADMIN account for a company? and how to change an Epicor account role jin EpicWeb? Thanks.

No self serve here. You need to call them.
In Epic Web you can see admins per below. Also, in Epic care it’s per 2nd and 3rd screenshot… Power user is what an admin needs there in order to see ALL users calls to support. This might be self serve in Epic care.

Thank you, Nancy. I got it.