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A planning workbench bug - no check is done if the job number already exists when multiple jobs are submitted. Planning workbench will suggest a job to be created with the same order-line-rel number if the demand link is deleted. If a user tries to do this locally it’ll crash their client, if they submit to the server process it wreaks havoc on the database server. The jobs submitted to the process get stuck, and manual updating via SQL required to fix it. Submitted originally on 10.2.100, just yesterday got an update on the expected fix… 11.1.200.
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Documentation states that configurator can create create a part record from the purchase order context - the checkbox in configurator entry is disabled though. Submitted on 10.2.200, only now finally got a problem for it. Date TBD. I tested too by manually enabling it via SQL on a test server and most of the functionality seems to work. Yet support says the documentation is in error and the feature was never supposed to be included. If the docs were in error they never removed it when I reported it on 10.2.200 because it’s still in the 10.2.700 techref last I checked.
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Issue with receive time not displaying (or being calculated) on certain configured jobs, submitted in 2018 as well. Two PRB’s created against it. One that’s been sitting since 2018 with nothing done, another that got accepted the got rejected a couple days after getting accepted. So I’m still not sure what’s going on with it
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I didn’t originally report this one, but the configurator code editor hanging when the “.” is typed. On my larger configurations it will hang for up to 3min, though intermittently. This is seriously annoying. It was originally reported in 2019, a PRB is in - no fix.
I have not been having a great experience with support at all.