We’re trying to ship an order from Customer Shipment Entry. When we go to ship the order, we get the message:
No Lines could be created for order number XXXXX, the required quantities have already been shipped.
Order Tracker doesn’t show it as shipped. We don’t see any other indication that it has been shipped.
What could be happening?
Are there any miscellaneous shipments in the tracker?
Joe you should come to the Kinetic meetups we have in grand rapids, Michigan.
Are you out in Muskegon?
Are you in a multi-site environment? If so, make sure that the site indicated on the order release matches the site you’re trying to ship from. The other thing to check would be whether the line is marked as a Buy to Order but isn’t linked to a PO.
I’m not sure what was wrong with it. However, our CFO was able to get it to ship by doing New Line instead of Mass Shipment. We’re still not sure why it showed as already shipped but this got it out.
Would you consider marking your answer as the answer so that others might try the same thing if they stumble upon this post?
Just did it, thank you.