Fast Busy on 1-888-374-2679 - Anyone else?

I bet it's patch level X.04.507



Mike Tonoyan / Natel Engr.

mtonoyan@...



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Rob Bucek
Sent: Wednesday, July 06, 2011 10:51 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?





They must have released a new patch they built to their call center.. J

Rob Bucek

Production Control Manager

PH: (715) 284-5376 ext 311

Mobile: (715)896-0590

FAX: (715)284-4084

<http://www.dsmfg.com/>

(Click the logo to view our site) <http://www.dsmfg.com/>

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Virginia Johnson
Sent: Wednesday, July 06, 2011 12:32 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Support Phone Lines - Experiencing Technical Difficulties

We are currently experiencing technical difficulties with our US Vista,
Vantage, Manage2000 and Epicor 9 phone lines. Our Telecom team is
working to correct the issue. Calls are being redirected to an
available support center. This support center may need to log and
assign your call to the appropriate resource queue for next action. We
ask that you consider utilizing EPICweb or Live Chat to report new
service issues until this is resolved.

https://epicweb.epicor.com/Support/MyEPICweb/Pages/default.aspx

General questions requiring less detailed explanation and investigation
can be logged through the Live Chat button. Use this link, navigate to
your product's main support page and click on the Live Chat button to
initiate a session.

https://epicweb.epicor.com/SUPPORT/Pages/default.aspx

If you need to request a login and password for EPICweb you can navigate
to:

http://www.epicor.com/security/passwordmanager.aspx?error=401.1

Thank you-
Support Management
Epicor Software

-----Original Message-----
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Karen Schoenung
Sent: Wednesday, July 06, 2011 11:56 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Just tried, got recording, but not fast busy...hung up

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Mike Tonoyan
Sent: Wednesday, July 06, 2011 11:06 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

The same over here.

Mike Tonoyan / Natel Engr.

mtonoyan@... <mailto:mtonoyan%40natelengr.com>
<mailto:mtonoyan%40natelengr.com>
<mailto:mtonoyan%40natelengr.com>

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>] On
Behalf
Of Joe Rojas
Sent: Wednesday, July 06, 2011 8:16 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Can seem to get a hold of Epicor Support.

Just getting a fast busy. Anyone else getting this?

Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... <mailto:jrojas%40matsinc.com>
<mailto:jrojas%40matsinc.com>
<mailto:jrojas%40matsinc.com>
<mailto:jrojas%40matsinc.com> | www.matsinc.com Ask
us about our clean, green and beautiful matting and flooring

This message is intended only for the individual named. If you are not
the named addressee you should not disseminate, distribute or copy this
e-mail. Please notify the sender immediately by e-mail if you have
received this e-mail by mistake. Please note that any views or opinions
presented in this email are solely those of the author and do not
necessarily represent those of the company.

[Non-text portions of this message have been removed]

__________________________________________________________
Notice: This email transmission may contain confidential information and
is intended only for the person(s) named. Any use, copying or disclosure
to/by any other person(s) is strictly prohibited. By accepting this
information, recipients confirm that they understand and will comply
with all applicable ITAR and EAR requirements.
__________________________________________________________

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links

Click
https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg==
E2ndiuo35y8XJRq1IpHlMfVTn68Kn7TvvRTHufDF4Ashw== to report this email as
spam.
--------------------------------------------------------

This e-mail is for the use of the intended recipient(s) only. If you
have received this e-mail in error, please notify the sender immediately
and then delete it. If you are not the intended recipient, you must not
use, disclose or distribute this e-mail without the author's prior
permission. We have taken precautions to minimize the risk of
transmitting software viruses, but we advise you to carry out your own
virus checks on any attachment to this message. We cannot accept
liability for any loss or damage caused by software viruses. Any views
and/or opinions expressed in this e-mail are of the author only and do
not represent the views of Epicor Software Corporation or any other
company within its group.

This message has been scanned for malware by Websense. www.websense.com

[Non-text portions of this message have been removed]




______________________________________________________________________
Notice: This email transmission may contain confidential information and is intended only for the person(s) named. Any use, copying or disclosure to/by any other person(s) is strictly prohibited. By accepting this information, recipients confirm that they understand and will comply with all applicable ITAR and EAR requirements.
______________________________________________________________________

[Non-text portions of this message have been removed]
Can seem to get a hold of Epicor Support.

Just getting a fast busy. Anyone else getting this?










Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... | www.matsinc.com Ask us about our clean, green and beautiful matting and flooring


This message is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.


[Non-text portions of this message have been removed]
Same here.

*Jose C Gomez*
*Software Engineer*
*
*
*checkout my new blog <http://www.usdoingstuff.com> *
*
*T: 904.469.1524 mobile
E: jose@...
http://www.josecgomez.com
<http://www.linkedin.com/in/josecgomez> <http://www.facebook.com/josegomez>
<http://www.google.com/profiles/jose.gomez> <http://www.twitter.com/joc85>
<http://www.josecgomez.com/professional-resume/>
<http://www.josecgomez.com/feed/>
<http://www.usdoingstuff.com>

*Quis custodiet ipsos custodes?*



On Wed, Jul 6, 2011 at 11:15 AM, Joe Rojas <jrojas@...> wrote:

> **
>
>
> Can seem to get a hold of Epicor Support.
>
> Just getting a fast busy. Anyone else getting this?
>
>
>
>
>
>
>
> Joe Rojas | Director of Information Technology | Mats Inc
> dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
> jrojas@... | www.matsinc.com Ask us about our clean, green and
> beautiful matting and flooring
>
> This message is intended only for the individual named. If you are not the
> named addressee you should not disseminate, distribute or copy this e-mail.
> Please notify the sender immediately by e-mail if you have received this
> e-mail by mistake. Please note that any views or opinions presented in this
> email are solely those of the author and do not necessarily represent those
> of the company.
>
> [Non-text portions of this message have been removed]
>
>
>


[Non-text portions of this message have been removed]
That is what I got when I called yesterday. I finally got through but it
was the switchboard that answered. L



Beth Rye

IT Director

CIGNYS





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Joe Rojas
Sent: Wednesday, July 06, 2011 11:16 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?





Can seem to get a hold of Epicor Support.

Just getting a fast busy. Anyone else getting this?







Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... <mailto:jrojas%40matsinc.com> | www.matsinc.com Ask us
about our clean, green and beautiful matting and flooring

This message is intended only for the individual named. If you are not the
named addressee you should not disseminate, distribute or copy this e-mail.
Please notify the sender immediately by e-mail if you have received this
e-mail by mistake. Please note that any views or opinions presented in this
email are solely those of the author and do not necessarily represent those
of the company.

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
The same over here.



Mike Tonoyan / Natel Engr.

mtonoyan@...



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Joe Rojas
Sent: Wednesday, July 06, 2011 8:16 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?





Can seem to get a hold of Epicor Support.

Just getting a fast busy. Anyone else getting this?







Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... <mailto:jrojas%40matsinc.com> | www.matsinc.com Ask
us about our clean, green and beautiful matting and flooring

This message is intended only for the individual named. If you are not
the named addressee you should not disseminate, distribute or copy this
e-mail. Please notify the sender immediately by e-mail if you have
received this e-mail by mistake. Please note that any views or opinions
presented in this email are solely those of the author and do not
necessarily represent those of the company.

[Non-text portions of this message have been removed]




______________________________________________________________________
Notice: This email transmission may contain confidential information and is intended only for the person(s) named. Any use, copying or disclosure to/by any other person(s) is strictly prohibited. By accepting this information, recipients confirm that they understand and will comply with all applicable ITAR and EAR requirements.
______________________________________________________________________

[Non-text portions of this message have been removed]
Just tried, got recording, but not fast busy...hung up

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Mike Tonoyan
Sent: Wednesday, July 06, 2011 11:06 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?



The same over here.

Mike Tonoyan / Natel Engr.

mtonoyan@...<mailto:mtonoyan%40natelengr.com>

From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf
Of Joe Rojas
Sent: Wednesday, July 06, 2011 8:16 AM
To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Can seem to get a hold of Epicor Support.

Just getting a fast busy. Anyone else getting this?

Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@...<mailto:jrojas%40matsinc.com> <mailto:jrojas%40matsinc.com> | www.matsinc.com Ask
us about our clean, green and beautiful matting and flooring

This message is intended only for the individual named. If you are not
the named addressee you should not disseminate, distribute or copy this
e-mail. Please notify the sender immediately by e-mail if you have
received this e-mail by mistake. Please note that any views or opinions
presented in this email are solely those of the author and do not
necessarily represent those of the company.

[Non-text portions of this message have been removed]

__________________________________________________________
Notice: This email transmission may contain confidential information and is intended only for the person(s) named. Any use, copying or disclosure to/by any other person(s) is strictly prohibited. By accepting this information, recipients confirm that they understand and will comply with all applicable ITAR and EAR requirements.
__________________________________________________________

[Non-text portions of this message have been removed]



[Non-text portions of this message have been removed]
Yup, same here...

--- In vantage@yahoogroups.com, Karen Schoenung <kschoenung@...> wrote:
>
> Just tried, got recording, but not fast busy...hung up
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Mike Tonoyan
> Sent: Wednesday, July 06, 2011 11:06 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?
>
>
>
> The same over here.
>
> Mike Tonoyan / Natel Engr.
>
> mtonoyan@...<mailto:mtonoyan%40natelengr.com>
>
> From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf
> Of Joe Rojas
> Sent: Wednesday, July 06, 2011 8:16 AM
> To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?
>
> Can seem to get a hold of Epicor Support.
>
> Just getting a fast busy. Anyone else getting this?
>
> Joe Rojas | Director of Information Technology | Mats Inc
> dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
> jrojas@...<mailto:jrojas%40matsinc.com> <mailto:jrojas%40matsinc.com> | www.matsinc.com Ask
> us about our clean, green and beautiful matting and flooring
>
> This message is intended only for the individual named. If you are not
> the named addressee you should not disseminate, distribute or copy this
> e-mail. Please notify the sender immediately by e-mail if you have
> received this e-mail by mistake. Please note that any views or opinions
> presented in this email are solely those of the author and do not
> necessarily represent those of the company.
>
> [Non-text portions of this message have been removed]
>
> __________________________________________________________
> Notice: This email transmission may contain confidential information and is intended only for the person(s) named. Any use, copying or disclosure to/by any other person(s) is strictly prohibited. By accepting this information, recipients confirm that they understand and will comply with all applicable ITAR and EAR requirements.
> __________________________________________________________
>
> [Non-text portions of this message have been removed]
>
>
>
> [Non-text portions of this message have been removed]
>
Support Phone Lines - Experiencing Technical Difficulties

We are currently experiencing technical difficulties with our US Vista,
Vantage, Manage2000 and Epicor 9 phone lines. Our Telecom team is
working to correct the issue. Calls are being redirected to an
available support center. This support center may need to log and
assign your call to the appropriate resource queue for next action. We
ask that you consider utilizing EPICweb or Live Chat to report new
service issues until this is resolved.

https://epicweb.epicor.com/Support/MyEPICweb/Pages/default.aspx

General questions requiring less detailed explanation and investigation
can be logged through the Live Chat button. Use this link, navigate to
your product's main support page and click on the Live Chat button to
initiate a session.

https://epicweb.epicor.com/SUPPORT/Pages/default.aspx

If you need to request a login and password for EPICweb you can navigate
to:

http://www.epicor.com/security/passwordmanager.aspx?error=401.1


Thank you-
Support Management
Epicor Software



-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Karen Schoenung
Sent: Wednesday, July 06, 2011 11:56 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Just tried, got recording, but not fast busy...hung up

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Mike Tonoyan
Sent: Wednesday, July 06, 2011 11:06 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?



The same over here.

Mike Tonoyan / Natel Engr.

mtonoyan@...<mailto:mtonoyan%40natelengr.com>

From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On
Behalf
Of Joe Rojas
Sent: Wednesday, July 06, 2011 8:16 AM
To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Can seem to get a hold of Epicor Support.

Just getting a fast busy. Anyone else getting this?

Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@...<mailto:jrojas%40matsinc.com>
<mailto:jrojas%40matsinc.com> | www.matsinc.com Ask
us about our clean, green and beautiful matting and flooring

This message is intended only for the individual named. If you are not
the named addressee you should not disseminate, distribute or copy this
e-mail. Please notify the sender immediately by e-mail if you have
received this e-mail by mistake. Please note that any views or opinions
presented in this email are solely those of the author and do not
necessarily represent those of the company.

[Non-text portions of this message have been removed]

__________________________________________________________
Notice: This email transmission may contain confidential information and
is intended only for the person(s) named. Any use, copying or disclosure
to/by any other person(s) is strictly prohibited. By accepting this
information, recipients confirm that they understand and will comply
with all applicable ITAR and EAR requirements.
__________________________________________________________

[Non-text portions of this message have been removed]



[Non-text portions of this message have been removed]



------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links





Click
https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg==
E2ndiuo35y8XJRq1IpHlMfVTn68Kn7TvvRTHufDF4Ashw== to report this email as
spam.
--------------------------------------------------------

This e-mail is for the use of the intended recipient(s) only. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not use, disclose or distribute this e-mail without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Epicor Software Corporation or any other company within its group.


This message has been scanned for malware by Websense. www.websense.com
They must have released a new patch they built to their call center.. J



Rob Bucek

Production Control Manager

PH: (715) 284-5376 ext 311

Mobile: (715)896-0590

FAX: (715)284-4084

<http://www.dsmfg.com/>

(Click the logo to view our site) <http://www.dsmfg.com/>





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Virginia Johnson
Sent: Wednesday, July 06, 2011 12:32 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?





Support Phone Lines - Experiencing Technical Difficulties

We are currently experiencing technical difficulties with our US Vista,
Vantage, Manage2000 and Epicor 9 phone lines. Our Telecom team is
working to correct the issue. Calls are being redirected to an
available support center. This support center may need to log and
assign your call to the appropriate resource queue for next action. We
ask that you consider utilizing EPICweb or Live Chat to report new
service issues until this is resolved.

https://epicweb.epicor.com/Support/MyEPICweb/Pages/default.aspx

General questions requiring less detailed explanation and investigation
can be logged through the Live Chat button. Use this link, navigate to
your product's main support page and click on the Live Chat button to
initiate a session.

https://epicweb.epicor.com/SUPPORT/Pages/default.aspx

If you need to request a login and password for EPICweb you can navigate
to:

http://www.epicor.com/security/passwordmanager.aspx?error=401.1

Thank you-
Support Management
Epicor Software

-----Original Message-----
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Karen Schoenung
Sent: Wednesday, July 06, 2011 11:56 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Just tried, got recording, but not fast busy...hung up

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Mike Tonoyan
Sent: Wednesday, July 06, 2011 11:06 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

The same over here.

Mike Tonoyan / Natel Engr.

mtonoyan@... <mailto:mtonoyan%40natelengr.com>
<mailto:mtonoyan%40natelengr.com>

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>] On
Behalf
Of Joe Rojas
Sent: Wednesday, July 06, 2011 8:16 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Can seem to get a hold of Epicor Support.

Just getting a fast busy. Anyone else getting this?

Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... <mailto:jrojas%40matsinc.com>
<mailto:jrojas%40matsinc.com>
<mailto:jrojas%40matsinc.com> | www.matsinc.com Ask
us about our clean, green and beautiful matting and flooring

This message is intended only for the individual named. If you are not
the named addressee you should not disseminate, distribute or copy this
e-mail. Please notify the sender immediately by e-mail if you have
received this e-mail by mistake. Please note that any views or opinions
presented in this email are solely those of the author and do not
necessarily represent those of the company.

[Non-text portions of this message have been removed]

__________________________________________________________
Notice: This email transmission may contain confidential information and
is intended only for the person(s) named. Any use, copying or disclosure
to/by any other person(s) is strictly prohibited. By accepting this
information, recipients confirm that they understand and will comply
with all applicable ITAR and EAR requirements.
__________________________________________________________

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links

Click
https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg==
E2ndiuo35y8XJRq1IpHlMfVTn68Kn7TvvRTHufDF4Ashw== to report this email as
spam.
--------------------------------------------------------

This e-mail is for the use of the intended recipient(s) only. If you
have received this e-mail in error, please notify the sender immediately
and then delete it. If you are not the intended recipient, you must not
use, disclose or distribute this e-mail without the author's prior
permission. We have taken precautions to minimize the risk of
transmitting software viruses, but we advise you to carry out your own
virus checks on any attachment to this message. We cannot accept
liability for any loss or damage caused by software viruses. Any views
and/or opinions expressed in this e-mail are of the author only and do
not represent the views of Epicor Software Corporation or any other
company within its group.

This message has been scanned for malware by Websense. www.websense.com





[Non-text portions of this message have been removed]
A server crashed and has to be replaced.

Thanks,
Virginia


-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Rob Bucek
Sent: Wednesday, July 06, 2011 12:51 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

They must have released a new patch they built to their call center.. J



Rob Bucek

Production Control Manager

PH: (715) 284-5376 ext 311

Mobile: (715)896-0590

FAX: (715)284-4084

<http://www.dsmfg.com/>

(Click the logo to view our site) <http://www.dsmfg.com/>





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Virginia Johnson
Sent: Wednesday, July 06, 2011 12:32 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?





Support Phone Lines - Experiencing Technical Difficulties

We are currently experiencing technical difficulties with our US Vista,
Vantage, Manage2000 and Epicor 9 phone lines. Our Telecom team is
working to correct the issue. Calls are being redirected to an
available support center. This support center may need to log and
assign your call to the appropriate resource queue for next action. We
ask that you consider utilizing EPICweb or Live Chat to report new
service issues until this is resolved.

https://epicweb.epicor.com/Support/MyEPICweb/Pages/default.aspx

General questions requiring less detailed explanation and investigation
can be logged through the Live Chat button. Use this link, navigate to
your product's main support page and click on the Live Chat button to
initiate a session.

https://epicweb.epicor.com/SUPPORT/Pages/default.aspx

If you need to request a login and password for EPICweb you can navigate
to:

http://www.epicor.com/security/passwordmanager.aspx?error=401.1

Thank you-
Support Management
Epicor Software

-----Original Message-----
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Karen Schoenung
Sent: Wednesday, July 06, 2011 11:56 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Just tried, got recording, but not fast busy...hung up

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Mike Tonoyan
Sent: Wednesday, July 06, 2011 11:06 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

The same over here.

Mike Tonoyan / Natel Engr.

mtonoyan@... <mailto:mtonoyan%40natelengr.com>
<mailto:mtonoyan%40natelengr.com>

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>] On
Behalf
Of Joe Rojas
Sent: Wednesday, July 06, 2011 8:16 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Can seem to get a hold of Epicor Support.

Just getting a fast busy. Anyone else getting this?

Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... <mailto:jrojas%40matsinc.com>
<mailto:jrojas%40matsinc.com>
<mailto:jrojas%40matsinc.com> | www.matsinc.com Ask
us about our clean, green and beautiful matting and flooring

This message is intended only for the individual named. If you are not
the named addressee you should not disseminate, distribute or copy this
e-mail. Please notify the sender immediately by e-mail if you have
received this e-mail by mistake. Please note that any views or opinions
presented in this email are solely those of the author and do not
necessarily represent those of the company.

[Non-text portions of this message have been removed]

__________________________________________________________
Notice: This email transmission may contain confidential information and
is intended only for the person(s) named. Any use, copying or disclosure
to/by any other person(s) is strictly prohibited. By accepting this
information, recipients confirm that they understand and will comply
with all applicable ITAR and EAR requirements.
__________________________________________________________

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links

Click
https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg==
E2ndiuo35y8XJRq1IpHlMfVTn68Kn7TvvRTHufDF4Ashw== to report this email as
spam.
--------------------------------------------------------

This e-mail is for the use of the intended recipient(s) only. If you
have received this e-mail in error, please notify the sender immediately
and then delete it. If you are not the intended recipient, you must not
use, disclose or distribute this e-mail without the author's prior
permission. We have taken precautions to minimize the risk of
transmitting software viruses, but we advise you to carry out your own
virus checks on any attachment to this message. We cannot accept
liability for any loss or damage caused by software viruses. Any views
and/or opinions expressed in this e-mail are of the author only and do
not represent the views of Epicor Software Corporation or any other
company within its group.

This message has been scanned for malware by Websense. www.websense.com





[Non-text portions of this message have been removed]



------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links




This e-mail is for the use of the intended recipient(s) only. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not use, disclose or distribute this e-mail without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Epicor Software Corporation or any other company within its group.
Funny ;)



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Rob Bucek
Sent: Wednesday, July 06, 2011 1:51 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?





They must have released a new patch they built to their call center.. J

Rob Bucek

Production Control Manager

PH: (715) 284-5376 ext 311

Mobile: (715)896-0590

FAX: (715)284-4084

<http://www.dsmfg.com/>

(Click the logo to view our site) <http://www.dsmfg.com/>

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Virginia Johnson
Sent: Wednesday, July 06, 2011 12:32 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Support Phone Lines - Experiencing Technical Difficulties

We are currently experiencing technical difficulties with our US Vista,
Vantage, Manage2000 and Epicor 9 phone lines. Our Telecom team is
working to correct the issue. Calls are being redirected to an
available support center. This support center may need to log and
assign your call to the appropriate resource queue for next action. We
ask that you consider utilizing EPICweb or Live Chat to report new
service issues until this is resolved.

https://epicweb.epicor.com/Support/MyEPICweb/Pages/default.aspx

General questions requiring less detailed explanation and investigation
can be logged through the Live Chat button. Use this link, navigate to
your product's main support page and click on the Live Chat button to
initiate a session.

https://epicweb.epicor.com/SUPPORT/Pages/default.aspx

If you need to request a login and password for EPICweb you can navigate
to:

http://www.epicor.com/security/passwordmanager.aspx?error=401.1

Thank you-
Support Management
Epicor Software












Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... | www.matsinc.com Ask us about our clean, green and beautiful matting and flooring


This message is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.



-----Original Message-----

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Karen Schoenung
Sent: Wednesday, July 06, 2011 11:56 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Just tried, got recording, but not fast busy...hung up

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Mike Tonoyan
Sent: Wednesday, July 06, 2011 11:06 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

The same over here.

Mike Tonoyan / Natel Engr.

mtonoyan@... <mailto:mtonoyan%40natelengr.com>
<mailto:mtonoyan%40natelengr.com>
<mailto:mtonoyan%40natelengr.com>

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>] On
Behalf
Of Joe Rojas
Sent: Wednesday, July 06, 2011 8:16 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Fast Busy on 1-888-374-2679 - Anyone else?

Can seem to get a hold of Epicor Support.

Just getting a fast busy. Anyone else getting this?

Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... <mailto:jrojas%40matsinc.com>
<mailto:jrojas%40matsinc.com>
<mailto:jrojas%40matsinc.com>
<mailto:jrojas%40matsinc.com> | www.matsinc.com Ask
us about our clean, green and beautiful matting and flooring

This message is intended only for the individual named. If you are not
the named addressee you should not disseminate, distribute or copy this
e-mail. Please notify the sender immediately by e-mail if you have
received this e-mail by mistake. Please note that any views or opinions
presented in this email are solely those of the author and do not
necessarily represent those of the company.

[Non-text portions of this message have been removed]

__________________________________________________________
Notice: This email transmission may contain confidential information and
is intended only for the person(s) named. Any use, copying or disclosure
to/by any other person(s) is strictly prohibited. By accepting this
information, recipients confirm that they understand and will comply
with all applicable ITAR and EAR requirements.
__________________________________________________________

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links

Click
https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg==
E2ndiuo35y8XJRq1IpHlMfVTn68Kn7TvvRTHufDF4Ashw== to report this email as
spam.
--------------------------------------------------------

This e-mail is for the use of the intended recipient(s) only. If you
have received this e-mail in error, please notify the sender immediately
and then delete it. If you are not the intended recipient, you must not
use, disclose or distribute this e-mail without the author's prior
permission. We have taken precautions to minimize the risk of
transmitting software viruses, but we advise you to carry out your own
virus checks on any attachment to this message. We cannot accept
liability for any loss or damage caused by software viruses. Any views
and/or opinions expressed in this e-mail are of the author only and do
not represent the views of Epicor Software Corporation or any other
company within its group.

This message has been scanned for malware by Websense. www.websense.com

[Non-text portions of this message have been removed]




[Non-text portions of this message have been removed]