We mark the milestone as complete and we have a dashboard we wrote that filters on whether the milestone is complete to see which ones are "open" and which are "closed"
--- On Thu, 6/25/09, bking521 <bking@...> wrote:
From: bking521 <bking@...>
Subject: [Vantage] help desk
To: vantage@yahoogroups.com
Date: Thursday, June 25, 2009, 10:57 AM
Is there a way to close cases on the help desk as we resolve them?
thanks,
bill
[Non-text portions of this message have been removed]