here is the event viewer
Ice.Common.EpicorServerException: Object reference not set to an instance of an object.
---> System.NullReferenceException: Object reference not set to an instance of an object.
at Epicor.MetaFX.Core.Helper.Translation.GenerateTranslatableText(String metaFilePath, String _type, LayerRequest layerRequest, String pageName, Boolean shouldConvertToHierarchicalStructure) in C:\_releases\ICE\ICE4.2.400.4\Source\Shared\Lib\Epicor.MetaFX.Core\Helper\Translation.cs:line 198
at Epicor.MetaFX.Core.Helper.Translation.<>c__DisplayClass37_1.<ExtractTranslatableText>b__6() in C:\_releases\ICE\ICE4.2.400.4\Source\Shared\Lib\Epicor.MetaFX.Core\Helper\Translation.cs:line 119
at Epicor.MetaFX.Core.Cache.FileCacheService.SaveDataToFile[T](Func`1 getDataFunc, String fullPath, Boolean fileCheck) in C:\_releases\ICE\ICE4.2.400.4\Source\Shared\Lib\Epicor.MetaFX.Core\Cache\FileCacheService.cs:line 175
at Epicor.MetaFX.Core.Cache.FileCacheService.Get[T](String itemName, Func`1 getDataFunc, Boolean fileCheck) in C:\_releases\ICE\ICE4.2.400.4\Source\Shared\Lib\Epicor.MetaFX.Core\Cache\FileCacheService.cs:line 61
at Epicor.MetaFX.Core.Helper.Translation.ExtractTranslatableText(String metaFilePath, String _type, LayerRequest layerRequest, Boolean baseStrings, String mode) in C:\_releases\ICE\ICE4.2.400.4\Source\Shared\Lib\Epicor.MetaFX.Core\Helper\Translation.cs:line 98
at Epicor.MetaFX.Core.ViewManager.ExtractTranslationStrings(String viewid, String mode, LayerRequest layerRequest, Boolean baseStrings) in C:\_releases\ICE\ICE4.2.400.4\Source\Shared\Lib\Epicor.MetaFX.Core\ViewManager.cs:line 441
at Epicor.MetaFX.Core.ViewManager.GetView(EpMetaFxRequest request, String culture, Func`3 localizedStringsFunc, LayerRequest layerRequest) in C:\_releases\ICE\ICE4.2.400.4\Source\Shared\Lib\Epicor.MetaFX.Core\ViewManager.cs:line 0
at Epicor.MetaFX.Core.ViewManager.<>c__DisplayClass21_0.<LoadViews>b__0() in C:\_releases\ICE\ICE4.2.400.4\Source\Shared\Lib\Epicor.MetaFX.Core\ViewManager.cs:line 148
at Ice.Services.Common.MetaFX.DBCacheService.Get[T](String itemName, Func`1 getDataFunc, Boolean fileCheck) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Internal\Lib\Ice.Common.MetaFX\ContentLoader\DBCacheService.cs:line 254
at Epicor.MetaFX.Core.ViewManager.LoadViews(EpMetaFxRequest request, Func`1 currentCultureName, Func`3 localizedStringsFunc, Boolean applyPersonalization, Boolean applyPatches, Boolean includeUnPublishedLayers) in C:\_releases\ICE\ICE4.2.400.4\Source\Shared\Lib\Epicor.MetaFX.Core\ViewManager.cs:line 169
at Epicor.MetaFX.Core.ViewManager.Load(EpMetaFxRequest request, Func`1 currentCultureName, Func`3 localizedStringsFunc) in C:\_releases\ICE\ICE4.2.400.4\Source\Shared\Lib\Epicor.MetaFX.Core\ViewManager.cs:line 87
at Ice.Services.Lib.MetaFXSvc.GetApp(EpMetaFxRequest request) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Services\Lib\MetaFX\MetaFX.cs:line 120
at Ice.Services.Lib.MetaFXSvcFacade.GetApp(EpMetaFxRequest request) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Services\Lib\MetaFX\MetaFXSvcFacade.cs:line 80 at Ice.Hosting.RestApi.OperationInvokeHelper.CallInvoker(Type svcType, MethodInfo mi, Object[] inputs, Boolean isRoot, IceDataContext dataContext) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Framework\Epicor.Ice\Hosting\RestApi\OperationInvokeHelper.cs:line 403
at Ice.Hosting.RestApi.OperationInvokeHelper.MakeServiceCall(IceDataContext dataContext, Type svcType, MethodInfo mi, Object[] parameters) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Framework\Epicor.Ice\Hosting\RestApi\OperationInvokeHelper.cs:line 356
at Ice.Hosting.RestApi.OperationInvokeHelper.CallCustomMethod(String serviceName, MethodInfo mi, Object[] paramList) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Framework\Epicor.Ice\Hosting\RestApi\OperationInvokeHelper.cs:line 306
at Epicor.RESTApi.DataSources.CustomMethodCaller.CallMethodWithDynamicData(String serviceId, String methodName, IInputParamResolver inputResolver, Action`1 headersPublisher, Action`1 verifyMethod) in C:\_releases\ICE\ICE4.2.400.0FW\Source\Server\Framework\Epicor.RESTApi.Common\DataSources\Main\CustomMethodCaller.cs:line 74
at Ice.Hosting.AspNetCore.Controllers.ServiceMethodCallControllerBase.HandleServiceMethodCall(String serviceId, String methodName, IInputParamResolver inputResolver, Action`1 verifyMethod) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Hosting\AspNetCore\Ice.Hosting.AspNetCore\Controllers\ServiceMethodCallControllerBase.cs:line 62
at Epicor.OData.V3.Controllers.CustomActionController.HandleCustomMethodCall(IInputParamResolver inputResolver, Action`1 verifyMethod) in C:\_releases\ICE\ICE4.2.400.0FW\Source\Server\Hosting\AspNetCore\RestApi\Epicor.OData.AspNetCore.V3\Controllers\CustomActionController.cs:line 53
at lambda_method1494(Closure , Object , Object[] )
at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
--- End of stack trace from previous location ---
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
--- End of stack trace from previous location ---
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
at Ice.Hosting.AspNetCore.Middleware.DynamicAssemblyPartMiddleware.Invoke(HttpContext context, CurrentCallInformationService currentCallInformation, ControllerLoader controllerLoader) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Hosting\AspNetCore\Ice.Hosting.AspNetCore\Middleware\DynamicAssemblyPartMiddleware.cs:line 33
at Ice.Hosting.AspNetCore.ETags.ETagMiddleware.Invoke(HttpContext httpContext) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Hosting\AspNetCore\Ice.Hosting.AspNetCore\ETags\ETagMiddleware.cs:line 110
at Ice.Hosting.AspNetCore.ETags.ETagMiddleware.Invoke(HttpContext httpContext) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Hosting\AspNetCore\Ice.Hosting.AspNetCore\ETags\ETagMiddleware.cs:line 110
at Ice.Hosting.AspNetCore.Middleware.DecompressRequestMiddleware.Invoke(HttpContext context) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Hosting\AspNetCore\Ice.Hosting.AspNetCore\Middleware\DecompressRequestMiddleware.cs:line 42
at Ice.Hosting.AspNetCore.Middleware.AuthenticationMiddleware.InvokeAsync(HttpContext httpContext, CurrentCallInformationService callInformation) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Hosting\AspNetCore\Ice.Hosting.AspNetCore\Middleware\AuthenticationMiddleware.cs:line 83
at Ice.Hosting.AspNetCore.Middleware.CallHeaderMiddleware.InvokeAsync(HttpContext httpContext) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Hosting\AspNetCore\Ice.Hosting.AspNetCore\Middleware\CallHeaderMiddleware.cs:line 52
at Ice.Hosting.AspNetCore.Middleware.OperationDisposerMiddleware.InvokeAsync(HttpContext httpContext) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Hosting\AspNetCore\Ice.Hosting.AspNetCore\Middleware\OperationDisposerMiddleware.cs:line 34
at Epicor.RESTApi.Middleware.ApiKeyEnforcerMiddleware.Invoke(HttpContext context) in C:\_releases\ICE\ICE4.2.400.4\Source\Server\Hosting\AspNetCore\Ice.Hosting.AspNetCore\Middleware\ApiKeyEnforcerMiddleware.cs:line 79
at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.<Invoke>g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task)
--- End of inner exception stack trace ---
CorrelationId: 3f04f52c-bcd8-497b-98a5-982840dbbbe2