Incorrect JobTrav sub-process being called

Kinetic 202X
1

We have a customization on our JobTrav print UI. Works fine when launched from the Epicor menu. But when called from JobEntry or JobTracker, I can’t get it to use the customization. Anyone see what am I missing?

What I have in Process Calling Maintenance:
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But when launching from JobEntry, it pulls a system menuID… not sure why I’ve seen it pull both of these:
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Menu setup:
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I even tried customizing the OOTB system menu, still doesn’t load the customization.
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Maybe it might have something to do with these BaseExtensions… If so, what do I do?

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Thanks!

2

2 hours later, I think I fixed it. Deleted the Process Calling entry for JobTrav and made again. Then it worked. Really weird. I’d been restarting Epicor completely several times so that wasn’t it. I think it had something to do with moving our customizations to All Companies per consultant advice. Somehow that may have corrupted the Process Calling setting. I wonder if others are corrupted as well…

Yay
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