Informing all users from a central location, how are you doing it

Just a quick question for folks that might have stumbled across this issue before.

From time to time we need to get Epicor users to logout of Epicor. It might be for various reasons.

Emailing the users does not seem to illicit a quick enough response and thoughts were to use messages to the all of the remote desktop sessions. There are security restrictions around accessing our remote connection broker server.

The goal here is to bulk send a message to all users. (we use RDP for all sessions)

Thoughts or suggestions on any tools that might be around that may help us with this requirement are appreciated.

If you use RDP via terminal server have a look at the new version of the old school “Net Send” its called MSG. Works great for a terminal server since every session in the TS Will be hit pretty easily.

1 Like

Thank’s @josecgomez Msg is definitely great, the big limitation in our environment is that I was under the impression that I needed to run this from the connection broker server to be able to send bulk messages

Just tested sending to another server to s specific user while being logged into another RDS server in the collection and it appeared to work.

That may suffice.

Looks like in our environment you need elevated privileges to use msg which is a bit annoying, I can understand why though.

1 Like

Thinking ahead to a browser-based world, you could use Push Notifications.

Epicor needs to allow them first! :wink:

[IDEA PLUG]
https://epicor-manufacturing.ideas.aha.io/ideas/KIN-I-3756

3 Likes

I voted for it.

Until then, I might use the company Intranet and a web-worker. That way, it’s always running when the browser is running, and you can use it for other company-wide messages. Just don’t abuse it or people will turn it off. Works better for mobile than RDP too. :wink:

2 Likes