Whenever we add a new user to our DocStar group that we want synced to DocStar/ECM, we have to manually go into ECM > Admin > Groups and hit the Import button to get the user(s) into DocStar and into the correct groups. Is there any way to just specify that a certain group or groups should be synced automatically every hour or two?
Just thought to check Epicor Ideas and found this, although it only has 1 vote so really only confirmation that one other person has this question it would seem.
https://epicor.ideas.aha.io/ideas/ECM-I-1274
Not that I know of. We set ourselves up with LDAP in the beginning and I confirmed that new hires cause my ECM admin to go and ‘import’ again.
I did go and vote on that idea, but I will say that we are Going to convert to Azure AD/SAML when we do the 24.1 update. Now I’m wondering how that works with group memberships and does it automatically update.
Interesting, can the Azure AD/SAML be used with on-premise ECM / Active Directory do you know? I mean, I guess we could even use it with our cloud Azure AD (synced from on-prem) if that is needed. Please let us know how it goes Mike.
We use Epicor ECM SAAS, but our Epicor is on-prem. We use SAML, but we still have to create the user name in Epicor ECM and IDC. I have asked whether there is any way to sync user between Epicor and ECM and IDC, but the answer is no.
According to the consultant, it is a cyber security risk if you expose Azure AD for authentication. He suggested to use SAML.
The Microsoft identity platform uses the SAML 2.0 and other protocols to enable applications to provide a single sign-on (SSO) experience to their users. The SSO and Single Sign-Out SAML profiles of Microsoft Entra ID explain how SAML assertions, protocols, and bindings are used in the identity provider service
Maybe the consultant was talking about Active Directory Federation Services which had the flaw that was behind the SolarWinds breach. But ADFS is different than Entra ID.

Epicor ECM allows the following authentication provider.
I questioned to the consultant about LDAP and SAML 2.0. He said using SAML 2.0 is more secure. I cannot remember his exact words, but he did not recommend to use LDAP. For us, we only have those 2 options because we are on-prem. We cannot use Epicor IDP.
Ah, yes. LDAP is not as secure.
This was the confusing statement since Entra ID uses SAML, but that’s not what you were asking.