On the Sales Order Entry screen we enter a specific customer then hit save. Under the Header tab, then the Comments tab, comments are automatically loaded in. What is driving this? I am sure it is a BPM, but what would it even fall under?

On the Sales Order Entry screen we enter a specific customer then hit save. Under the Header tab, then the Comments tab, comments are automatically loaded in. What is driving this? I am sure it is a BPM, but what would it even fall under?

We have this. It seems like this is handling that portion. The problem I am having though is when a user wants to add more lines below the comments that populate, it will not let them. They can type more, just not add a new line in the comments.
Erp.Tables.Customer Customer;
foreach (var ttOrderHed_iterator in (from ttOrderHed_Row in ttOrderHed
where string.Equals(ttOrderHed_Row.RowMod, IceRow.ROWSTATE_ADDED, StringComparison.OrdinalIgnoreCase)
select ttOrderHed_Row))
{
var ttOrderHedRow = ttOrderHed_iterator;
Customer = (from Customer_Row in Db.Customer
where Customer_Row.Company == ttOrderHedRow.Company && Customer_Row.CustNum == ttOrderHedRow.CustNum
select Customer_Row).FirstOrDefault();
if (Customer != null)
{
ttOrderHedRow.OrderComment = Customer.Comment;
}
}```
Well I feel stupid. Global Options, Hot Keys, handle enter as tab was checked. ugh…

Does shift-enter allow additional lines? Sometimes enter as tab will allow shift enter to add new lines. ![]()
Shift-Enter doesn’t work for me when Enter is handled as Tab.
Ctrl-Enter works my bad shift is wrong one.