We have a custom dashboard that shows all the jobs that are flagged as Mass Print (TravelerReadyToPrint). We then have a button that makes a call to a function that submits all these jobs to the Edge Agent (SubmitToAgent) to print on a network printer.
The problem we are running into is that once the print job is sent to edge agent to print the job traveler to a network printer, we don’t know if the job failed before it unchecks the Mass Print on the job.
If edge agent fails (which it did today for some unknown reason), this makes it very challenging and tedious to reprint all the jobs manually.
I would like to know if we are doing something wrong, if we can see if the status of the print job returned an error before changing the Mass Print job, or if there’s a better way to send the report to a network printer. (This was created and setup by someone that is no longer with our company.)