Jobs not showing on resource scheduling board

We continue to have jobs not show up on our resource scheduling board. Has anyone else had this problem, or better yet, come up with a solution?

regularly, I’d say daily, we run into issues where we find jobs that are not on resource scheduling. All other areas in the system seem to believe that a job will run on a specific resource or resource group at given dates, but the job scheduling board regularly has an incorrect job in that location on the resource.

The job detail, the resource time BAQ, and the MES job Queue I’ll show the job scheduled for the specific resource on the specific date.

Has anyone else run into this issue or have any other ideas where we could look to understand why these jobs would not be populating on the resource scheduling board. Thanks in advance.

I’d dig into the data, either with BAQs or SSMS if you’re on-prem/have access.

My guess is the operations will be misassigned, or be in the past or future. If you’re using capabilities, assignment can get really complicated. Or maybe the missing operations may be set to subcontract, or are already complete, or zero qty, or set to a different site, or maybe have some auto-complete or backflush setting, or something weird like that. Fun! Good luck..!

I ran into this recently. In my case, the operation was already done (no minutes remaining) but not completed so it was holding a place on the schedule but the 0 minute block didn’t show up on the RSB. Your scenario may not match that precisely but I would agree with Terry use a BAQ to look into the actual schedule data and it will probably be enlightening.

Thanks for the initial feedback. So far I have run the following BAQs without finding any discrepancies, any guidance on a BAQ I might be missing??

ResourceTimeUsed

JobHead/JobOper/JobOpDtl

Make your own BAQ. jobopr,jobopdtl tables are a good place to start. Compare that data do what is/isn’t showing up in the scheduling board.

If the resource group has multiple resources, make sure you are looking at your schedule from a resource group perspective to see all the jobs. With finite scheduling or load leveling, the jobs could fall on any one of the resources.

We got hot fix for same from Epicor support.

Is this a hotfix specific to your company or is this like a patch that all users need to apply?

THanks!