🫂 Kinetic - Americas - Extended Maintenance / Outage

Anyone have any additional information or comments on the continued outage from this weekends migration to SQL 2022, For a subset of customers?
Maintenance was extended to 8:45am cst, but were now 45 minutes past that and no new updates.

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I am wondering the same thing. We tried to contact support and they have no info to share. We are continuing to see intermittent issues.

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We are in the same boat (NO SAFE HARBOR HERE :). Waiting for a status update myself

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I just posted about the same thing. We are able to login but SSRS server appears to still be down. I just put in a ticket complaining about the lack of a status update.

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Same here. This is not good. Dead in the water.

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Eyes Dark GIF by marko

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They are nearly an hour late and no new status since their extension time passed.

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Were totally dead, can’t connect.

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Tumbleweeds GIFs | Tenor

(Seriously - to those affected - hopefully things improve for you soon)

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Hope Epicor gets this figured out soon for anyone impacted!

For once I am not one of the affected, hopefully it stays that way :crossed_fingers:

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Bored Come On GIF

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11:45 Datacenter time, now. UGH!

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Only an hour or so late…

The maintenance for Kinetic - Americas has been extended to April 28, 11:45 AM Local Datacenter Time

Thanks, to whoever (@klincecum?)… I mentally converted to my timezone, haha.

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Big Brother Popcorn GIF by Pop TV

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Maybe you’re a prophet.

We’ve been scrambling all morning on this issue and just received a message from Epicor that the maintenance period has been extended again to 11:45 AM CST. We’ve experienced a loss in data from over the weekend and hundreds of orders (entered over this weekend) that have just disappeared from our Epicor’s DB.

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Appear to be up and running, no official word yet.

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This is costing us so much money. This is reason why people feared going hosted.

Not your best, Epicor. Nay.

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