We ran a sales order backlog report and compared it to a BAQ of OrderDtl open lines. They did not match and what we figured out is that orders for kits do not appear on the sales backlog report.
Does anyone know why this is or whether we have missed something somewhere? If we are shipping a bunch of kits next month, we want to know about it now, both operationally and from a revenue forecast perspective.
Has anyone run into this and is there a way around it? Is there a setting somewhere that will cause them to be included?