Label Printing

system · July 16, 2003, 3:59pm

Thanks to everyone who offered help.

There were 2 problems I was having.

1 The default form was stuck at Envelope #9

2 Random feed problems. Stopping in the middle of a label.

Call #1 to Zebra. Not hardware talk to software.
Software said to load the latest universal driver.
Downloaded driver and installed.

Problem with default form fixed.
feed problem still there.
New problem - can't sense the gap between labels.

Call #2 to Zebra - Software
Went through all settings - problem not software talk to hardware.
Hardware said to reload firmware (is that soft, hard or somewhere
in-between)

Gap sense problem fixed.
Still have feed problem.

Call #3 to Zebra - Hardware

Someone new - said to change bios setting on
parallel port to dumbest/slowest setting.
My Dell had EPP, ECP, PS/2 and AT settings
Set it to AT.

Feed problem solved. !!!!

There has to be an easier way.

Bob Bruton
Entek Corp.

[Non-text portions of this message have been removed]

system · July 16, 2003, 10:44am

Help.

I've installed a new Zebra printer to print Receiving and shipping labels.
Everything works great with one exception: The default form is "Envelope
#9"

I have gone to every tab and under every button in the printer properties
dialog.
Everything is set to "Label 4.00 x 2.00".

In every program except Vantage the printer defaults to "Label 4.00 x 2.00".
When I edit my form in Crystal 8.5 every default comes up "Label 4.00 x
2.00".

But when I try to print in Vantage....yup, back to "Envelope #9"

Called Vantage support. They only support dot matrix and laser.
"The problem must be with the driver"

Any suggestions. Some obscure setting in Crystal I haven't found?

Thanks
Bob Bruton
Entek Corporation
405-364-5588
bob@... <mailto:bob@...>

[Non-text portions of this message have been removed]

system · July 16, 2003, 10:59am

What model Zebra? I had a number of driver issues with our Z4M when it was first installed (but not default form), and ONLY for Vantage/Report Builder (Excel and Word worked OK). My biggest issue was getting it to obey the number of copies. What I found eventually by hitting the right tech support person at Zebra was that the rev level programmed into the printer had to be completely different from what the printer was reporting. In other words, in order for the driver to work I had to lie to the printer and tell it a different rev level. Since then everything worked great. You might need to call Zebra and specifically ask about this rev level issue.

-Todd C.

-----Original Message-----
From: Robert Bruton [mailto:bob@...]
Sent: Wednesday, July 16, 2003 9:44 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Label Printing

Help.

I've installed a new Zebra printer to print Receiving and shipping labels.
Everything works great with one exception: The default form is "Envelope
#9"

I have gone to every tab and under every button in the printer properties
dialog.
Everything is set to "Label 4.00 x 2.00".

In every program except Vantage the printer defaults to "Label 4.00 x 2.00".
When I edit my form in Crystal 8.5 every default comes up "Label 4.00 x
2.00".

But when I try to print in Vantage....yup, back to "Envelope #9"

Called Vantage support. They only support dot matrix and laser.
"The problem must be with the driver"

Any suggestions. Some obscure setting in Crystal I haven't found?

Thanks
Bob Bruton
Entek Corporation
405-364-5588
bob@... <mailto:bob@...>

[Non-text portions of this message have been removed]

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[Non-text portions of this message have been removed]

system · July 16, 2003, 11:28am

It's a Zebra TLP 2844

-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Wednesday, July 16, 2003 9:59 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Label Printing

What model Zebra? I had a number of driver issues with our Z4M when it was
first installed (but not default form), and ONLY for Vantage/Report Builder
(Excel and Word worked OK). My biggest issue was getting it to obey the
number of copies. What I found eventually by hitting the right tech support
person at Zebra was that the rev level programmed into the printer had to be
completely different from what the printer was reporting. In other words,
in order for the driver to work I had to lie to the printer and tell it a
different rev level. Since then everything worked great. You might need to
call Zebra and specifically ask about this rev level issue.

[Non-text portions of this message have been removed]

system · July 16, 2003, 11:34am

Sorry, I guess my Z4M rev level won't help. But Zebra definitely has made their drivers sensitive to the rev level entered in the printer configuration (if the TLP 2844 works that way too) and just changing that made a huge difference in how it behaved with Vantage.
-Todd C.

-----Original Message-----
From: Robert Bruton [mailto:bob@...]
Sent: Wednesday, July 16, 2003 10:28 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Label Printing

It's a Zebra TLP 2844

-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Wednesday, July 16, 2003 9:59 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Label Printing

What model Zebra? I had a number of driver issues with our Z4M when it was
first installed (but not default form), and ONLY for Vantage/Report Builder
(Excel and Word worked OK). My biggest issue was getting it to obey the
number of copies. What I found eventually by hitting the right tech support
person at Zebra was that the rev level programmed into the printer had to be
completely different from what the printer was reporting. In other words,
in order for the driver to work I had to lie to the printer and tell it a
different rev level. Since then everything worked great. You might need to
call Zebra and specifically ask about this rev level issue.

[Non-text portions of this message have been removed]

Yahoo! Groups Sponsor

ADVERTISEMENT
<http://rd.yahoo.com/M=194081.3551198.4824677.1261774/D=egroupweb/S=1705007183:HM/A=1663535/R=0/SIG=11ps6rfef/*http://www.ediets.com/start.cfm?code=30504&media=atkins> click here
<http://us.adserver.yahoo.com/l?M=194081.3551198.4824677.1261774/D=egroupmail/S=:HM/A=1663535/rand=851926812>

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service <http://docs.yahoo.com/info/terms/> .

[Non-text portions of this message have been removed]

system · July 16, 2003, 12:04pm

Robert,

I had similar problems with Zebra printers before. It is possible that you
have more than Zebra driver installed. You need to manually uninstall every
Zebra driver that exists on your pc. Zebra has instructions how to do that.
After you make sure that there are no more Zebra drivers, DLL's or other
files left on the pc, reinstall the correct driver.

Mike Tonoyan / MIS Manager
All American Products Co.
1135 Aviation Place
San Fernando, CA 91340-1460
U. S. A.
Tel.: 818-361-0059, Ext,: 246
Fax: 818-898-2236
E-mail: miket@...
Web: www.allamericanproducts.com

----- Original Message -----
From: "Todd Caughey" <caugheyt@...>
To: <vantage@yahoogroups.com>
Sent: Wednesday, July 16, 2003 8:33 AM
Subject: RE: [Vantage] Label Printing

> Sorry, I guess my Z4M rev level won't help. But Zebra definitely has made
their drivers sensitive to the rev level entered in the printer
configuration (if the TLP 2844 works that way too) and just changing that
made a huge difference in how it behaved with Vantage.
> -Todd C.
>
> -----Original Message-----
> From: Robert Bruton [mailto:bob@...]
> Sent: Wednesday, July 16, 2003 10:28 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Label Printing
>
>
> It's a Zebra TLP 2844
>
> -----Original Message-----
> From: Todd Caughey [mailto:caugheyt@...]
> Sent: Wednesday, July 16, 2003 9:59 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Label Printing
>
>
> What model Zebra? I had a number of driver issues with our Z4M when it
was
> first installed (but not default form), and ONLY for Vantage/Report
Builder
> (Excel and Word worked OK). My biggest issue was getting it to obey the
> number of copies. What I found eventually by hitting the right tech
support
> person at Zebra was that the rev level programmed into the printer had to
be
> completely different from what the printer was reporting. In other words,
> in order for the driver to work I had to lie to the printer and tell it a
> different rev level. Since then everything worked great. You might need
to
> call Zebra and specifically ask about this rev level issue.
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Yahoo! Groups Sponsor
>
> ADVERTISEMENT
>
<http://rd.yahoo.com/M=194081.3551198.4824677.1261774/D=egroupweb/S=17050071
83:HM/A=1663535/R=0/SIG=11ps6rfef/*http://www.ediets.com/start.cfm?code=3050
4&media=atkins> click here
>
<http://us.adserver.yahoo.com/l?M=194081.3551198.4824677.1261774/D=egroupmai
l/S=:HM/A=1663535/rand=851926812>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>

system · July 16, 2003, 12:28pm

For everyone using Zebra Printers, an unnamed Support tech (called
himself secret squirrel) recommended that the driver package from
'www.seagullscientific.com' was the best driver package for Zebra
Printers. I've used this package for about 10 months with very few
issues. Its is much more robust than the stock Zebra Drivers.

Shirley

-----Original Message-----
From: Mike Tonoyan [mailto:miket@...]
Sent: Wednesday, July 16, 2003 12:03 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Label Printing

Robert,

I had similar problems with Zebra printers before. It is possible that
you
have more than Zebra driver installed. You need to manually uninstall
every
Zebra driver that exists on your pc. Zebra has instructions how to do
that.
After you make sure that there are no more Zebra drivers, DLL's or other
files left on the pc, reinstall the correct driver.

Mike Tonoyan / MIS Manager
All American Products Co.
1135 Aviation Place
San Fernando, CA 91340-1460
U. S. A.
Tel.: 818-361-0059, Ext,: 246
Fax: 818-898-2236
E-mail: miket@...
Web: www.allamericanproducts.com

----- Original Message -----
From: "Todd Caughey" <caugheyt@...>
To: <vantage@yahoogroups.com>
Sent: Wednesday, July 16, 2003 8:33 AM
Subject: RE: [Vantage] Label Printing

> Sorry, I guess my Z4M rev level won't help. But Zebra definitely has
made
their drivers sensitive to the rev level entered in the printer
configuration (if the TLP 2844 works that way too) and just changing
that
made a huge difference in how it behaved with Vantage.
> -Todd C.
>
> -----Original Message-----
> From: Robert Bruton [mailto:bob@...]
> Sent: Wednesday, July 16, 2003 10:28 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Label Printing
>
>
> It's a Zebra TLP 2844
>
> -----Original Message-----
> From: Todd Caughey [mailto:caugheyt@...]
> Sent: Wednesday, July 16, 2003 9:59 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Label Printing
>
>
> What model Zebra? I had a number of driver issues with our Z4M when
it
was
> first installed (but not default form), and ONLY for Vantage/Report
Builder
> (Excel and Word worked OK). My biggest issue was getting it to obey
the
> number of copies. What I found eventually by hitting the right tech
support
> person at Zebra was that the rev level programmed into the printer had
to
be
> completely different from what the printer was reporting. In other
words,
> in order for the driver to work I had to lie to the printer and tell
it a
> different rev level. Since then everything worked great. You might
need
to
> call Zebra and specifically ask about this rev level issue.
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Yahoo! Groups Sponsor
>
> ADVERTISEMENT
>
<http://rd.yahoo.com/M=194081.3551198.4824677.1261774/D=egroupweb/S=1705
0071
83:HM/A=1663535/R=0/SIG=11ps6rfef/*http://www.ediets.com/start.cfm?code=
3050
4&media=atkins> click here
>
<http://us.adserver.yahoo.com/l?M=194081.3551198.4824677.1261774/D=egrou
pmai
l/S=:HM/A=1663535/rand=851926812>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/
>

Yahoo! Groups Sponsor

ADVERTISEMENT

<http://rd.yahoo.com/M=194081.3551198.4824677.1261774/D=egroupweb/S=1705
007183:HM/A=1663535/R=0/SIG=11ps6rfef/*http:/www.ediets.com/start.cfm?co
de=30504&media=atkins> click here

<http://us.adserver.yahoo.com/l?M=194081.3551198.4824677.1261774/D=egrou
pmail/S=:HM/A=1663535/rand=411704564>

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo!
<http://docs.yahoo.com/info/terms/> Terms of Service.

[Non-text portions of this message have been removed]