We are experiencing an issue with the intercompany process where an order remains open unexpectedly. I’m hoping someone with experience in this area can help identify the cause.
Scenario:
In the sending company, the PO has been fully closed. However, when the transaction is processed through the intercompany process, all PO lines are returned with a status of Closed except for the final line, which remains Open even though it has been fully closed.
As a result, the corresponding intercompany order in the ordering company is automatically reopened.
Has anyone encountered this behavior before or identified the root cause and a possible solution?
Note: We perform all of these steps manually, and there is currently no BPM in place to automate the process.
Thank you in advance for any insights or suggestions.
