I created a configurator in our manufacturing company with Automatically Mark Method Materials Global selected. It marked my material global and linked it in the distribution company. Everything was fine for about a day.
Then I found that I could no longer generate ICPO suggestions for my configured parts. There was no error; there was just no suggestion. I found that the material had been unapproved in distribution. The parent part is approved in distribution, and the parent and material are both approved in the manufacturing company where they were originally created. The configurator is also approved in both companies.
The Approved checkbox on the material in distribution is disabled. I cannot check it out in Engineering Workbench. So I tried unapproving the entire configurator and running Enterprise Configurator Direct Process in manufacturing. This task completed fine. Then I ran it in distribution and the task hung and can’t be killed. I’m on cloud, so I’m currently waiting on support to kill it.
Before I try again and probably create another stuck task… any other ideas about how to get the material approval synced?
I was able to run Enterprise Configurator Direct Process in both companies again by following this procedure:
Unapprove the configurator in manufacturing. Product and material revisions are unapproved.
Uncheck “Synchronize Revision Approval”
Run ECDP in manufacturing
Run ECDP in distribution
Re-check “Synchronize Revision Approval” in manufacturing
Re-approve the revision. Product and material revisions are approved.
Run ECDP in manufacturing
Run ECDP in distribution
Result: the product part exists in distribution and the revision is approved. The material part exists in distribution and has no revision. Based on my memory of looking at the “Unapproved” button on the revision on Friday, I think the revision had already been deleted then. The button was gray, not yellow.
Now I don’t trust “Automatically Mark Method Materials Global.” The docs for that field don’t say that it actually does the linking for you, but it did. I never manually created or linked the material part in the other company. It was there for a day, then it was gone.
…and now the original problem that prompted me to look at the revisions fixed itself. It suggests an ICPO for the very same order for which it wouldn’t on Friday.
