I am not sure if this is a case of just needing to adjust to the browser, or if this is a bigger gap, and I am curious how other users are reacting.
In classic, you can right click > open with another screen, and if you don’t want that program to remain linked to the one you are opening it from, you can just hold down control to override that behavior. The program will open, but if you change records in the original program, it doesn’t change anything in the newly opened program.
In the browser, ctrl causes you to open a new tab, BUT the programs remain linked. So if you were trying to open it and NOT have it be linked, you can’t use open with (no override key exists). Now you have to open the menu and click to launch the program independently if you don’t want it to link.
Support says working as designed. Anybody else have users complaining about this?
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I’m not surprised, I haven’t tried this myself but I do know for a fact that browser publish/subscribe is a hot mess so this wouldn’t surprise me.
If you are multi-company it does not honor the company field so if you have Part Tracker open in multiple companies and then do an Open With in one of them it will publish that to all Part Tracker (or any screen that relies on Part Number). Support says not to open with multiple companies.
If you are logged into Epicor on two separate computers with the same UN it will cross over and publish to the tabs/windows on the other computer. Support says not to log into two computers (Edit to Add: this is not normally what we do but I did do it as a test to see just how bad the problem was, it is pretty bad).
Everything is ‘Working as designed’ according to support on this.
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Yes I have struggled with that too! Related idea that goes to this same issue:
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