Master Pack for Transfer Orders not showing in list for BOL creation

Hello,

we are trying to implement using master pack on all our outbound shipments including transfer orders. our new process looks something like the following:
1-Create pack (customer or transfer order), need to close the pack before adding to master pack.
2-Create a master pack per ship to customer/site per truck (for example, if we are shipping 2 trucks of material to a different site in a day, we will create 2 master packs)
3-add individual packs to master pack
4-create BOL for each master pack, using actions-> generate-> search for the pack. mainly to define the more specifically the number of pallets of each size and weight. (qty, size and weight needed for freight rate request)
5-stage master pack
6-ship stage confirm master pack

what i am struggling with right now, is that step 4 works fine when the type of the master pack is for a SO, but the master pack doesn’t show up at all when the type is transfer. I don’t think we have any customizations on master pack or BOL.

Has anyone run into this before? and do they have any suggestions on how to create a BOL using the Actions->Generate and search for a transfer order master pack?

1 Like

So i opened a support case for this problem. It turns out that i was not doing anything wrong and it is a bug in Epicor. They have accepted it as a problem. I am not really fully familiar with the terminology, but it says the problem state is “Accepted - Not Yet Planned”