Menu Name Switching Randomly?

Users have reported that menu names get changed when they are already opened. The menu could already be opened, the user clicks off of it, then when they click on it again, the menu changes names to something that is already opened. The thing is, this happens completely randomly and also very rarely. I was told that this has happened only a dozen times in the past two weeks. Of course, since we can’t really replicate it consistently, I doubt Epicor support would be able to do anything. Has anyone else had this issue, and have you been able to fix it?

This is the screenshot that was sent by the user. This is supposed to be order entry, but the title of the menu is Opportunity/Quote Entry.

The menu does have some customizations, but nothing that should affect menu names.

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Super weird.

Hey Taylor - interesting issue…

Please open a case with Tech Support and report the issue as the Document Title / Page Title randomly displaying the value from a different Page. Ask them to link your case to ERPS-261791 which is already in the backlog but with a slightly different - and possibly related - issue where the title bar is showing the URL instead of the description text.
Please provide as much detail on user activity prior to it occurring as you can and screen shots that show the different, and wrong, display value.

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