I had previously posted this about not being able to run the Menu Security Report. I have opened a ticket with Epicor but they had me run the Performance Diagnostic Tool. Not sure why but they found a few errors/warning and not that all I felt were related I did the fixes they suggested and the report will still NOT RUN…it times out.
I have another server for development and the report runs fine on that server. I also ran PDT and had all the same errors/warnings as my production. I don’t think that has anything to do with the report not running.
I even had someone i know who had Epicor installed local on there PC to test it and failed for them too.
Any thoughts, Suggestions on why this report will not run and how to get support to listen.
Have you tried specifying filters?
I have a different version, but it also fails when I run it “wide open” no filters.
After adding a filter, one run was successful at least.
I have run into this issue with other reports, in several versions of Epicor.
Kind of a pain when this comes up… but I can usually break a problem print job up into several runs/filter options.
FYI… the error when running “wide open”… hmmmm?
Microsoft SQL Server Reporting Services 10.50.1600.1
Program Ice.Services.Lib.RunTask raised an unexpected exception with
the following message: RunTask: Client found response content type
of ‘text/html; charset=utf-8’, but expected ‘text/xml’.