Hi Everyone - I was doing some testing on the MES URL (web only - no smart client) in Pilot - public cloud Kinetic 2021.2.3. I found that if I log in as a Security Manager, the page loads as it should. But if a user without Security Manager attempts to log in, the log in is successful but nothing shows up on the Home Screen. It is simply an empty shell. I have created a case for this, and Epicor has assigned a problem to it PRB0239469 but I do not have an ETA. They are only telling me “in a future release”.
Our Production environment works as expected. We have had terrible luck with the smart client versions of MES (both classic and kinetic). We have been happy with the web based one. I’m very nervous that once this upgrade goes to Production, I will have to grant Security Manager access to the “Shop” login.
If you have experienced this, I’d love to hear from you. If you haven’t, and are using the web based MES, be on the lookout for this bug.
We are on public cloud - so not sure if this would have same impact in a hosted environment.
Also - I tested this problem on a machine that has never been tainted by Epicor and the behavior was the same.
If curious, the MES Pilot URL for us is (change the XXX to your environment)