MES Wrong Operation Bug

We are using the Kinetic MES now. If a user accidentally selects the wrong assembly, and then selects the correct op, he can’t change the resource. I have several examples of this happening over the last few weeks.

User tries to login to job 12345/1, Asm 0, Op 10. The resource should be assembly bench. Instead, the user accidentally chooses Asm 1, Op 10. The resource for this is QC. I have a directive in place to warn the user that they are not in the QC department, and thus shouldn’t be doing a QC OP. This triggers the user to realize they choose the wrong assembly. At this point they go back and choose the correct assembly, but the op is already correct. Even if they try to select the op again, in the drop down they can see that the op is the 10, assembly bench. However, since they already choose op 10 QC in the wrong assembly, the resource never gets updated, recording time for the wrong resource group on the correct job/asm/op.

Is this enough information to report a bug? What else can I provide?

Can the Overrides menu change anything to your problem ?

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Yes, the user can override their operation and resource group. I still think this is a bug. There is no good reason the resource an operation shouldn’t update when the users changes the assembly.

For now I have asked the users to utilize the override button.

It also doesn’t work in Classic. So, they probably won’t let me call it a bug. I don’t care what you call it. I hate it. Fix it.

But if they change the operation and then change it back does it refresh the resource, the problem I believe you are running into is that it is only refreshing that on change of operation so even reselecting it from the drop down doesn’t trigger the refresh event.

You could likely add a button that would call the refresh or (and this would be my preferred way) have it wipe out the oper when you change the ASM, thus forcing them to reselect.

In reality what we do here is our job travelers have a single barcode which includes the Job-ASM-OPR that they scan into a custom text box, that gets parsed and automatically entered into the required fields, that way we don’t rely on manual entry, if they need to they still can enter it all manually though.

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I think this is what Epicor should do. We are working towards using barcodes. That should reduce the occurrence of this issue.
Thanks!

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