After upgrading to 10.2.500.17 we are seeing this error.
Application Error
Error Detail
Message: Error while reading message framing format at position 0 of stream (state: ReadingUpgradeRecord)
Inner Exception Message: More data was expected, but EOF was reached.
Program:
Method:
Inner Exception
More data was expected, but EOF was reached.
"
Has anyone else seen this error? It only occurs in LIVE. We have a test environment and when we performed pilots in Test we never saw this issue. Tech support has had the issue since July with no via response to the error.
When and where is tha message displayed? In EAC, on client launch, specific form launch, rspecific record retrieved in a form, on a dashboard, during printing, etc… ???
Follow up waiting on professional services to look at Epicor. The client can be sitting idle when the error occurs. In most cases the user reports they were not doing anything. On a few users I changed the timeout to 99999 but they still reported the error. We changed to HTTPS , Epicor recommendation and implementing DocStar, after printing a report I looked at the screen and there was that darn error again. Typically a user can click ok but not this time I had to kill the session.
One thing that jumps to mind is that there is an ASCII code for an EOF character. While highly unlikely, it is possible that that some text field in a table has had a character inserted into it that is being interpreted as the EOF char. I’ve had issues where users copy and pasted text text from web pages or Excel, and the text ended up with control codes (characters with ASCII <32) The RS (Record Separator) character is common.
Since it happens when the client program is sitting idle, I’d check all the tables related to the info conveyed back and forth by the system monitor. Maybe even try exiting the system monitor, and leaving the client open to see if it appears.