We dont “use” Fulfillment Workbench either… but we have it. We don’t reserve or allocate parts, but we’ve seen parts get mysteriously allocated before.
I’m just suggesting you look up the problem part in Fulfillment Workbench and see if there are any reservations/ allocations against it.
I’m getting the same thing. Luckily in our pilot environment.
In desperation I quantity adjusted a million of that part and the order tracker now says a million available. I still cannot ship that part from any bin. Which makes no sense.
I have over a million available.
It has a few hundred allocated.(352 to be exact) I am trying to ship 2.
Funny thing is all I want to do is save the shipment record for a test and cannot. Not even going to click the shipment text box.
One thing I found - which should not be stopping the shipment is that if you delete a shipment it shows that quantity as out for picking. Which is odd.
Check your time phase for any sales orders that are out there that are possible buy to order. It might be accidental. But where there is a buy to order, it “allocates” inventory from the bin that it got received on, but doesn’t really show it in Epicor anywhere.
Honestly, it’s one of the biggest failures Epicor has is assuming BTO is going to be received and shipped from the same bin. It causes us a LOT of problems, as we would love to use BTO, but can’t because of the way Epicor does their BTO process.
This might be related to site configuration if you’re multi-site. There’s a tickbox (see below) that dictates what happens to stock when a shipment is deleted, whether it remains as picked, or returns it to the location it was picked from.
There’s a setting in company or site maint that says what do when a part is removed from a pack slip. Put it into picking, or back into inventory.
edit: @barryd sniped the answer on me!
Definitely the first and probably the last time!
Well I will be, it is turned on. But we are single site.
Funny thing, I was able to eventually save that shipment but after I had gotten out of shipment entry.
So not totally sure but maybe it couldnt see the changes in inventory while I was editing the line as I added quantity and still could not pick a bin that did not give a message?
I went back in and used the bin that had 1 million units and it allowed me.
Granted this is a very very edge case.
Inventory doesn’t change until you ship the pack slip. So just having on the pack slip will designate that inventory to be shipped, but it will still show up in say, part tracker, until you actually check the shipped checkbox.
Which brings up another point. Did you have the parts on another pack slip? That will show up with an error for the negative inventory check. It can be a bit hard to find that if the pack slip is created but not shipped.
I mean the quantity adjustment.
I added 1000,000 units to the bin and I still got the negatuve qty error when trying to ship 2.
However when I shut it all down and went back in it mysteriously worked.
I did have about 300 of them but not a million units.
I still couldn’t solve this problem, so I just had to change the Nagative Quantity Action to None in the Part class.
That is a Gem…
What’s your costing method, If it is Average your cost account is going to have a bad day…
STD Cost
Did you tell your finance you added 1000 units to the bin (I assume is only 1000 and not 1 milion) ? Because this has financial impact - you mentioned you are using standard cost and by let’s say 50 USD/piece standard cost, you have just increased the inventory value by 50K (which is a good from financial perspective and bad from audit perspective).
Is it possible to make a count of this part, take it out completely (DMT) and put it back with the right quantities in the right places (DMT is also easier if you do not know how to do the stock take in Epicor). If you do this at least there are supporting documents signed off by the logistic guys (the count) and is no longer an audit issue.
Do you do physical counts once per year and these do not solve the problems either (at least in first 2-3 months) ?
