Going to ask a (hopefully) simple question. We have a had a few sales orders come through with a -ve total. It appears to be coming from a situation where the user has fat fingered a -ve misc charge for a price adjustment (why they use that method… that’s one of those change management rabbit warrens we won’t go into)
For some reason I thought that there was a configuration option to throw a warning or a Stop for this. If not then I guess a BPM is going to have to suffice.
I think you’ll probably want a directive based on your specific desired scenario. I don’t know of any settings that drive this (prevent a negative sales order), so you’d have to set it up for what you need.
For example, do you want to prevent a negative Line Misc. Charge? Or, is a negative misc. charge okay as long as it doesn’t drive the order total to a negative value (prevent order update if Order Total < 0, etc.)?
Are you targeting a specific Misc. Charge, or all of them? For example, a misc. charge for Freight cannot be negative… but a different misc. charge could be, etc.?
Sounds like a well thought out BPM would do it, but, it just depends on your business requirements.
Even if you don’t try to prevent/block the specific trouble spots… a simple BPM that throws an alert if a Sales Order total is negative may help catch issues before they get processed.