New Kinetic App/Dashboard - Access Not Allowed

I just created a new Kinetic App/Dashboard using the wizard in Application Studio. It is super basic. Just displaying a grid from a BAQ.

I created a menu item for the app, with access to all users by default.

Menu Maintenance

Menu Security

When I attempt to launch it, I get an error ‘Access Not Allowed’.

image

Any idea what I’m missing?

Did you allow access in the User Groups or Users panel card? Are you security manager?

I’m a security manager, and the default access is Allow. I re-used the same Menu Security ID as the ‘General Operations’ menu item (folder). All of our users have access to this menu item.

I can see the App’s menu item in the main menu, but I get the error when I try to run it.

image

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Have you published your app in app studio?

Yes

Wild guess, but try to remove the spaces from your application ID. You will have to export / import under a new name.

I can’t say I’ve ever seen an app with spaces in the name.

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I noticed that too, I’m in the process of doing that already :slight_smile:

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I was just thinking the same. Not sure if the spaces are an issue.

You could also change the security to SEC000 (I think is a default, wide-open security) and see if it lets you through.

I CAN add that I have one dashboard that used to work awhile back… but now doesn’t. I just took a look, and wouldn’t you know it… I used spaces in the name!!! Wonder if that’s the culprit.

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So I exported the app/layer, changed the app name in the folder structure, and tried to Import the updated zip file. No errors, but the app/layer doesn’t appear in the Application Studio list.


So I changed the name back, Imported again, still doesn’t show up in the list.

I guess I’m just starting over at this point…

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That should work. Are you uploading the entire MetaUIs .zip folder after you make the change?

Yes

Maybe call it something completely different. Like POSuggTracker so it’s not just a difference by spaces

I decided to just start over. I realized that the first field in the App Creation Wizard is for the actual name/ID of the app, not a descriptive name. So I named it accordingly, with no spaces. It is now working as expected.

Thanks!

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I was hoping you were going to say you found a way to import the name change. Hahah… guess I’ll have to rebuild mine as well!

Give the import a try first, I don’t know why it didn’t work for me.

Didn’t work for me either… same results. No errors, but doesn’t appear in App Studio.

I’ve never had a problem. We do this all the time with our dashboard template. I usually do the renaming with 7Zip

It usually takes a few seconds, then I search for it with the grid filters

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OOO… i got it… I think… Instead of zipping the MetaUI folder, I zipped and uploaded the “Apps” folder… and it now appears.

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Oh man, I did the same thing…

Using 7-zip to do it all without unzipping/rezipping is the way to go.

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Very odd. We both got there but different paths. Uploading the Apps. zip worked for me… updated my menu and dashboard is now functional again.

Well… not something I intended to tackle today. But, a win is a win! Thanks @andrew.johnson & @mbayley for the inadvertent help, haha.

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