I get that the Epicor one will always be up to date, while self hosting requires you manually update it when updates are available.
But the results seem very different. In the pict below, the help with the lime green toolbar is for our test environment, and uses a hosted help on our App server. It seems to always limit the results to a maximum of 50. Not that I usually find what Iām looking for that far down in the results.
Epicor URL Help - Search results for āPart Classā
And clicking the link for the first result in the Epicor hosted help yields:
Iād have thought that the Part Class Maintenance topic should be the most relevant result. Not something as specific (and advanced) as PartTran Posting Codes.
Search is Search and Search is Dumb, it just finds those words my guess is your hosted version doesnāt have an entry for Part Class post Code and so it didnāt return it?
My hosted help does. (had to use a search for COSandWIP Part Class Posting code to find it).
Is it expected that typical users ever use the Help? Or is it more for the super-users / admins?
I like it when our person in charge of materials wants to know why a PO didnāt process as they expected, and use the help to find out why. If they run across a term in the help for the PO Entry App, (like āPart Classā), and want to learn more about part classes, they are going to just search for Part Class.
Those comparisons and findings are definitely interesting. We use the Epicor hosted help. Iām just too lazy to go through deploying the Help anymore on my own when all I have to do is plug in the URL link and viola! And it stays āup-to-dateā as much as possible. Like Jose said, Iām the only one who uses it anyways and Iāve always been able to find what I need using the Epicor hosted help search. I just hope it doesnāt make a habit of going down like it did the other day when Haso discovered it not working.
I just hope it doesnāt make a habit of going down like it did the other day when Haso discovered it not working. 
