rhuebnerNNI
(Robert Huebner)
November 18, 2024, 5:10pm
1
Hello,
We have an internal document management system that is referenced as attachments in some of our records. In Epicor 10, these links just work and they open in the browser, but in Kinetic, I am not able to get them to open at all.
Does anyone know how to get these to open as links like normal or if there is a way to customize the attachments slide out so I can add this functionality?
dcamlin
(David Camlin)
November 18, 2024, 5:46pm
2
I can’t speak to your specific example and internal document system, but often in browsers:
You can right click on a link and “open link in new tab”… or
CTRL+Left Click typically works to open the link in a new tab
Have you tried those methods?
rhuebnerNNI
(Robert Huebner)
November 18, 2024, 6:43pm
3
I am using the Kinetic Attachment slide out view. This shows the attachment table with Reference No, Download, View, etc.
My url is in the File Name column. I can’t ctrl + click it or right click it to open it.
klincecum
(Kevin Lincecum)
November 19, 2024, 12:22am
4
Do you have the edge agent installed?
rhuebnerNNI
(Robert Huebner)
November 19, 2024, 1:08pm
5
No, I am trying to see if there is a way to accomplish this without the use of the edge agent.
klincecum
(Kevin Lincecum)
November 19, 2024, 1:13pm
6
Possible, yes. But not without setting up an api to pull the files for you from the backend, and pushing them back down.
I can describe that if you’d like.
rhuebnerNNI
(Robert Huebner)
November 19, 2024, 1:32pm
7
If you could that would be helpful. Would this be a customization on the attachment slide out?