Opening URL Attachments in a new tab

Hello,

We have an internal document management system that is referenced as attachments in some of our records. In Epicor 10, these links just work and they open in the browser, but in Kinetic, I am not able to get them to open at all.

Does anyone know how to get these to open as links like normal or if there is a way to customize the attachments slide out so I can add this functionality?

I can’t speak to your specific example and internal document system, but often in browsers:

  • You can right click on a link and “open link in new tab”… or
  • CTRL+Left Click typically works to open the link in a new tab

Have you tried those methods?

I am using the Kinetic Attachment slide out view. This shows the attachment table with Reference No, Download, View, etc.

My url is in the File Name column. I can’t ctrl + click it or right click it to open it.

Do you have the edge agent installed?

No, I am trying to see if there is a way to accomplish this without the use of the edge agent.

Possible, yes. But not without setting up an api to pull the files for you from the backend, and pushing them back down.

I can describe that if you’d like.

If you could that would be helpful. Would this be a customization on the attachment slide out?