Order Header Tax error

Yahoo Archive
1

Thanks Carol,

 

We are on 9.05.700C.

 

We have that checkbox selected but I think that some users uncheck it on the order to improve performance and then check it again when complete.  I think that the error may arise somehow in that situation but once it occurs the Calculate Tax action does not resolve it.

 

- Neil

 

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Pelowski, Carol
Sent: Thursday, 19 September 2013 11:10 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Order Header Tax error

 

 

In our E9.05.701 testing we discovered that in the Company configuration there is a checkbox that needs to be checked in the Invoicing Group box “Ready to Calculate”. This is located  in Company configuration > Modules > Finance

> Accounts Payable.  We were having the same problem until we discovered this and checked the box.

 

Hope this helps.

 

 

Carol

 


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2
Hello,

I have numerous Sales Order Headers where the tax shown on the summary screen is incorrect but the tax on the lines is correct.

Running Calculate Tax from the actions menu does not fix it and the Ready to Process flag does not fix it.

How can I rebuild the figures on the summary screen / order header?

- Neil

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The DH Gibson Group of Companies - http://www.gibsonshopfitters.com.au

P Please consider our shared environment before printing this communication.
3

What version are you on?

 

Carol Pelowski

 

4

In our E9.05.701 testing we discovered that in the Company configuration there is a checkbox that needs to be checked in the Invoicing Group box “Ready to Calculate”. This is located  in Company configuration > Modules > Finance > Accounts Payable.  We were having the same problem until we discovered this and checked the box.

 

Hope this helps.

 

 

Carol

 

5
We have seen this issue when the order was created by copying another order, but the user did not check the "ready to process" flag in the copy order instructions.


On Wed, Sep 18, 2013 at 4:51 PM, Neil Buckman <nbuckman@...> wrote:

 
<div>
  
  
  <p>Hello,<br>

I have numerous Sales Order Headers where the tax shown on the summary screen is incorrect but the tax on the lines is correct.

Running Calculate Tax from the actions menu does not fix it and the Ready to Process flag does not fix it.

How can I rebuild the figures on the summary screen / order header?

- Neil

Notice:This e-mail and any attachments are confidential and are only for the use of the person to whom they are addressed. If you are not the intended recipient please advise the sender by return e-mail and delete the message and any attachments. Any use, interference with, disclosure or copying of this message or any attachments is unauthorised and prohibited. The sender does not warrant that the information is free of a virus or any other defect or error, and any views expressed herein, unless specifically indicated otherwise, are those of the individual sender.

The DH Gibson Group of Companies - http://www.gibsonshopfitters.com.au

P Please consider our shared environment before printing this communication.

</div>
 


<div style="color:#fff;min-height:0;"></div>



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