We had created for us an Order Import tool to import orders from an excel spreadsheet. Most of the parts are kits and we have the report showing the breakdown of the kits for each line individually. When I manually enter an order, it all works great. When its imported, it doesn’t show the breakdown. After import, if i remove the part, and put it back in, then it works. Any ideas as to why?
How do you import the order? Is it via the REST API, paste insert, or something else?
We paid for Epicor to make a customization for us. I figured it out, just didn’t have time to update this post yet. What happened was since we are importing kits, it was showing the parent kit and setting it correctly, but not the components. After digging a bit more, I noticed that the KitsLoaded wasn’t being set to True. Once we did that, components were pushed out and everything worked.