Order Release Error

Epicor ERP 10
1

Got this error and it says No Open or Valid Order Releases Exist. Any ideas? Everything in teh order loosk fine, but I may be missing something.

Business Layer Exception

No open or valid Order Releases exist.

Exception caught in: Epicor.ServiceModel

Error Detail

Description: No open or valid Order Releases exist.
Program: Erp.Services.BO.CustShip.dll
Method: PreCreateMassShipDtl
Line Number: 24140
Column Number: 17
Server Trace Stack: at Erp.Services.BO.CustShipSvc.PreCreateMassShipDtl(Int32 packNum, Int32 orderNum, String& warnMsg, CustShipTableset& ds) in c:_Releases\ERP\UD10.1.400.19\Source\Server\Services\BO\CustShip\CustShip.cs:line 24140
at Epicor.Customization.Bpm.BO236E6A7A72D247968DFC6AC59789362E.PreCreateMassShipDtlImpl.ExecuteBase(PreCreateMassShipDtlParameters parameters)
at Epicor.Customization.Bpm.MethodCustomizationBase23.RunDirectives(TParam parameters) in c:\_Releases\ICE\3.1.400.19\source\Server\Internal\Lib\Epicor.Customization.BPM\MethodCustomizationBase2.cs:line 218 at Epicor.Customization.Bpm.CustomizationBase23.Execute(TParam parameters) in c:_Releases\ICE\3.1.400.19\source\Server\Internal\Lib\Epicor.Customization.BPM\CustomizationBase2.cs:line 77
at Epicor.Customization.Bpm.BO236E6A7A72D247968DFC6AC59789362E.CustShipSvcCustomization.PreCreateMassShipDtl(Int32 packNum, Int32 orderNum, String& warnMsg, CustShipTableset& ds)
at Erp.Services.BO.CustShipSvcFacade.PreCreateMassShipDtl(Int32 packNum, Int32 orderNum, String& warnMsg, CustShipTableset& ds) in c:_Releases\ERP\UD10.1.400.19\Source\Server\Services\BO\CustShip\CustShipSvcFacade.cs:line 1856
at SyncInvokePreCreateMassShipDtl(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at Epicor.Hosting.OperationBoundInvoker.InnerInvoke(Object instance, Func2 func) in c:\_Releases\ICE\3.1.400.19\source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 59 at Epicor.Hosting.OperationBoundInvoker.Invoke(Object instance, Func2 func) in c:_Releases\ICE\3.1.400.19\source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 28
at Epicor.Hosting.Wcf.EpiOperationInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) in c:_Releases\ICE\3.1.400.19\source\Framework\Epicor.System\Hosting\Wcf\EpiOperationInvoker.cs:line 23
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.TransportDuplexSessionChannel.TryReceiveAsyncResult.OnReceive(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SynchronizedMessageSource.ReceiveAsyncResult.OnReceiveComplete(Object state)
at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(Object state)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32 readBytes, Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.NegotiateStream.ReadCallback(AsyncProtocolRequest asyncRequest)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32 bytes)
at System.Net.FixedSizeReader.ReadCallback(IAsyncResult transportResult)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.ConnectionStream.IOAsyncResult.OnAsyncIOComplete(Object state)
at System.ServiceModel.Channels.SocketConnection.OnReceiveAsync(Object sender, SocketAsyncEventArgs eventArgs)
at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(SocketError socketError, Int32 bytesTransferred, SocketFlags flags)
at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

Client Stack Trace

at Epicor.ServiceModel.Channels.ImplBase`1.ShouldRethrowNonRetryableException(Exception ex, DataSet[] dataSets)
at Erp.Proxy.BO.CustShipImpl.PreCreateMassShipDtl(Int32 packNum, Int32 orderNum, String& warnMsg, CustShipDataSet ds)

2

In Job manager we see the demand, but it doesn’t show the order associated with that demand.

3

Are you in the right Plant/Site? If not, you’ll trigger that (less than helpful) exception…

4

Hello there.
Has anyone experienced this issue as well? I am trying to find out how to fix it now. but, all seems to be ok on my end. Sales order has 4 lines and only line 2 OrderDtl.OpenLine =1 and the rest of the lines in that sales order = 0. any ideas?
thank you

5

Have you tried creating a new pack, starting fresh?

6

Got this same error. Went to Order Entry and found that the release for the line was closed. Reopened the release and now we are good to go.

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