OrigDcdUserID in service connect

system · February 22, 2013, 3:32pm

I was able to change the OrigDcdUserID using a data directive if the user calling the method was service connect.

I would prefer handling it from within the workflow though.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Edward Burritt
Sent: Friday, February 22, 2013 2:49 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] OrigDcdUserID in service connect

Using the CharacterXX field is my fallback plan but I would prefer not
to have to go that route.

All of the reports and forms are based on the OrigDcdUserID field.
If I could get that to change in ESC then I wouldn't have to change any
reports or forms.

-----Original Message-----
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On Behalf
Of John Driggers
Sent: Friday, February 22, 2013 2:40 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: Re: [Vantage] OrigDcdUserID in service connect

You might be able to override it with a datadirective or post processing
BPM. However, it might be easier to just stick it in a CharacterXX field
and reference that.

*John Driggers*
**
*Chief Data Wrangler*
*
*
*I have an Epicor blog http://usdoingstuff.com/>. How useful is that?*
*
*:: 904.404.9233
:: waffqle@... <mailto:waffqle%40usdoingstuff.com>
:: http://www.usdoingstuff.com http://www.usdoingstuff.com/>

*

*

On Fri, Feb 22, 2013 at 1:20 PM, Edward Edward@... <mailto:Edward%40harperimage.com> > wrote:

> **
>
>
> I am adding CRM calls to the system via service connect.
>
> These calls are coming from our outside sales force.
> They are currently using an offline system for entering calls.
>
> I would like to map the userID of the original person making the call
into
> the OrigDcdUserID field in the CRMCalls table.
>
> I mapped the field in the conversion node but it is not taking.
> It is forcing the value to be the userID I am using in Service
Connect.
>
> Does anyone know if it is possible to update this field?
>
>
>

[Non-text portions of this message have been removed]

------------------------------------

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[Non-text portions of this message have been removed]

system · February 22, 2013, 1:20pm

I am adding CRM calls to the system via service connect.

These calls are coming from our outside sales force.
They are currently using an offline system for entering calls.

I would like to map the userID of the original person making the call into the OrigDcdUserID field in the CRMCalls table.

I mapped the field in the conversion node but it is not taking.
It is forcing the value to be the userID I am using in Service Connect.

Does anyone know if it is possible to update this field?

system · February 22, 2013, 2:40pm

You might be able to override it with a datadirective or post processing
BPM. However, it might be easier to just stick it in a CharacterXX field
and reference that.

*John Driggers*
**
*Chief Data Wrangler*
*
*
*I have an Epicor blog <http://usdoingstuff.com/>. How useful is that?*
*
*:: 904.404.9233
:: waffqle@...
:: http://www.usdoingstuff.com <http://www.usdoingstuff.com/>

*

*

On Fri, Feb 22, 2013 at 1:20 PM, Edward <Edward@...> wrote:

> **
>
>
> I am adding CRM calls to the system via service connect.
>
> These calls are coming from our outside sales force.
> They are currently using an offline system for entering calls.
>
> I would like to map the userID of the original person making the call into
> the OrigDcdUserID field in the CRMCalls table.
>
> I mapped the field in the conversion node but it is not taking.
> It is forcing the value to be the userID I am using in Service Connect.
>
> Does anyone know if it is possible to update this field?
>
>
>

[Non-text portions of this message have been removed]

system · February 22, 2013, 2:48pm

Using the CharacterXX field is my fallback plan but I would prefer not
to have to go that route.

All of the reports and forms are based on the OrigDcdUserID field.
If I could get that to change in ESC then I wouldn't have to change any
reports or forms.

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of John Driggers
Sent: Friday, February 22, 2013 2:40 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] OrigDcdUserID in service connect

You might be able to override it with a datadirective or post processing
BPM. However, it might be easier to just stick it in a CharacterXX field
and reference that.

*John Driggers*
**
*Chief Data Wrangler*
*
*
*I have an Epicor blog <http://usdoingstuff.com/>. How useful is that?*
*
*:: 904.404.9233
:: waffqle@...
:: http://www.usdoingstuff.com <http://www.usdoingstuff.com/>

*

*

On Fri, Feb 22, 2013 at 1:20 PM, Edward <Edward@...> wrote:

> **
>
>
> I am adding CRM calls to the system via service connect.
>
> These calls are coming from our outside sales force.
> They are currently using an offline system for entering calls.
>
> I would like to map the userID of the original person making the call
into
> the OrigDcdUserID field in the CRMCalls table.
>
> I mapped the field in the conversion node but it is not taking.
> It is forcing the value to be the userID I am using in Service
Connect.
>
> Does anyone know if it is possible to update this field?
>
>
>

[Non-text portions of this message have been removed]

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links

http://www.harperimage.com/http://www.harperimage.com/AniloxRolls/Harper-Bridge-Sleeves/product-76http://www.harperimage.com/events/ICE-Europe-2013/386%c2%a0%c2%a0%c2%a0
Order CeramClean II â„¢ ink cleaner today and receive a special 10% discount ! Please contact us for details or click here to view this item online at http://www.harperimage.com/HarperScientific/Ceram-Clean-II/product-10
To learn more about Harper go to: http://www.harperimage.com/
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.