Just in case anyone runs into this situation I thought I would briefly
document the recovery of data from our CEO's failed drive. Mostly this was
based on suggestions from the group.
1. I removed the drive circuit board from an identical drive in my PC (after
backing it up thoroughly) and attached it to the failed drive (with the
exploded chip). This was pretty easy to do.
2. The drive was visible to the BIOS setup but not to Windows or DOS. No
drive letter. Could not FDISK /MBR . Too bad, I would gladly have "fixed"
his 10GB drive with my circuit card and kept the new, faster, 60GB for me.
3. I tried using DriveWorks, which could see the drive, to backup an image
of the drive and restore to a partition on the new drive. It could read but
would not write it as FAT or FAT32 because it saw the broken drive as
"Unknown OS".
4. I checked Gibson Research to see about SpinRite but they said if there
was no drive letter SpinRite would not help.
5. After about 5 hours fiddling with DriveWorks I checked the OnTrack web
site today and found they have a software product called "EasyRecovery"
(Personal and Professional versions). They have a free trial version that
"reads" the drive and lists the files it can restore but will not restore
them. Personal version is $179 (I think) and handles Win9x and Pro adds
NT/2000 and costs $489. I went with Pro in case I ever need it for NT.
This could be a very handy to have around. On-line purchase and download
was easy except that it wanted a shipping address which was a bit confusing.
EasyRecovery works great, was easy to use and fairly fast.
Aside from recovering the files since his last backup I also copied his
Outlook files and archived messages. Also, his web favorites. So now the
CEO is pretty happy and very much relieved. Me too.
Many thanks for all the suggestions that went into this "fix".
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