[OT] Phone/Internet Experience with CBeyond

system · September 24, 2009, 3:53pm

Which is also the reason we went with someone local, because they seem
to really want the business and actually want to satisfy us. The local
in Chicago is Equivoice and even though we did have some issues, they
resolved them quickly.

I feel the smaller the company the more they would go beyond what others
would do to keep our business. And in this day and age I would rather
support a small company.

M. Manasa Reddy
manasa@...
P: 630-806-2000
F: 630-806-2001

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of David Gartner
Sent: Thursday, September 24, 2009 2:48 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] [OT] Phone/Internet Experience with CBeyond

I really liked those guys especially Doug Robinson. They were CP Telecom
up
until Aug 1st. We ended up not moving to them only because of a decision
from above my pay grade, damn the ROI. Our current provider then became
very proactive in retaining our business.

David

_____

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of
Todd Caughey
Sent: Thursday, September 24, 2009 2:16 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] [OT] Phone/Internet Experience with CBeyond

Thanks. My thoughts too pretty much except our Pres. wanted me to
investigate them further due to an offer of 1st three months
free...another
red flag in my book. Actually I am more interested in a local ILEC/CLEC
called Enventis (division of Hickory Tech) whose costs is even lower and
has
local HQ. Glassdoor.com comments for CBeyond was very revealing about
their
sales people.
-Todd C.

________________________________
From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
[mailto:vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com] On
Behalf Of Manasa Reddy
Sent: Thursday, September 24, 2009 10:26 AM
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Subject: RE: [Vantage] [OT] Phone/Internet Experience with CBeyond

I had the same experience with them and when they started being pushy I
said no. What pissed me off even more was when they went beyond me to
the owner. I'm lucky enough that the owner doesn't respond to vendors
(duh, he is the owner) and trusted me enough to hear my side of what
happened and my research to also say no. Too me when one is that pushy
and obnoxious, I know I won't work well with them. The less I am
frustrated the better for all around me!

Personally, I feel you should always go with your instincts! :)

M. Manasa Reddy
manasa@weldcoa. <mailto:manasa%40weldcoa.com>
com<mailto:manasa%40weldcoa.com>
P: 630-806-2000
F: 630-806-2001

________________________________

From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com>
.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups
<mailto:vantage%40yahoogroups.com>
.com<mailto:vantage%40yahoogroups.com>]
On Behalf
Of Todd Caughey
Sent: Thursday, September 24, 2009 9:52 AM
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com>
.com<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] [OT] Phone/Internet Experience with CBeyond

Do any of you have direct experience with CBeyond as a phone and
Internet services provider? On paper they look pretty good for both
services and cost but I am reading a LOT of web complaints. And their
really pushy sales people give me a really creepy feeling. I know they
are only in a few markets around the country but perhaps someone in one
of then has tried them.

Please feel free to respond off-list for confidentiality if you wish.

Thanks,
Todd Caughey
IT Manager
Harvey Vogel Mfg. Co.
651-256-0630
caugheyt@harveyvoge <mailto:caugheyt%40harveyvogel.com>
l.com<mailto:caugheyt%40harveyvogel.com>
<mailto:caugheyt%40harveyvogel.com>
<mailto:caugheyt@harveyvoge <mailto:caugheyt%40harveyvogel.com>
l.com<mailto:caugheyt%40harveyvogel.com>
<mailto:caugheyt%40harveyvogel.com>

>

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system · September 24, 2009, 11:13am

Do any of you have direct experience with CBeyond as a phone and Internet services provider? On paper they look pretty good for both services and cost but I am reading a LOT of web complaints. And their really pushy sales people give me a really creepy feeling. I know they are only in a few markets around the country but perhaps someone in one of then has tried them.

Please feel free to respond off-list for confidentiality if you wish.

Thanks,
Todd Caughey
IT Manager
Harvey Vogel Mfg. Co.
651-256-0630
caugheyt@...<mailto:caugheyt@...>

[Non-text portions of this message have been removed]

system · September 24, 2009, 11:26am

I had the same experience with them and when they started being pushy I
said no. What pissed me off even more was when they went beyond me to
the owner. I'm lucky enough that the owner doesn't respond to vendors
(duh, he is the owner) and trusted me enough to hear my side of what
happened and my research to also say no. Too me when one is that pushy
and obnoxious, I know I won't work well with them. The less I am
frustrated the better for all around me!

Personally, I feel you should always go with your instincts! :)

M. Manasa Reddy
manasa@...
P: 630-806-2000
F: 630-806-2001

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Todd Caughey
Sent: Thursday, September 24, 2009 9:52 AM
To: vantage@yahoogroups.com
Subject: [Vantage] [OT] Phone/Internet Experience with CBeyond

Do any of you have direct experience with CBeyond as a phone and
Internet services provider? On paper they look pretty good for both
services and cost but I am reading a LOT of web complaints. And their
really pushy sales people give me a really creepy feeling. I know they
are only in a few markets around the country but perhaps someone in one
of then has tried them.

Please feel free to respond off-list for confidentiality if you wish.

Thanks,
Todd Caughey
IT Manager
Harvey Vogel Mfg. Co.
651-256-0630
caugheyt@... <mailto:caugheyt%40harveyvogel.com>
<mailto:caugheyt@... <mailto:caugheyt%40harveyvogel.com> >

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

system · September 24, 2009, 3:16pm

Thanks. My thoughts too pretty much except our Pres. wanted me to investigate them further due to an offer of 1st three months free...another red flag in my book. Actually I am more interested in a local ILEC/CLEC called Enventis (division of Hickory Tech) whose costs is even lower and has local HQ. Glassdoor.com comments for CBeyond was very revealing about their sales people.
-Todd C.

________________________________
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Manasa Reddy
Sent: Thursday, September 24, 2009 10:26 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] [OT] Phone/Internet Experience with CBeyond

I had the same experience with them and when they started being pushy I
said no. What pissed me off even more was when they went beyond me to
the owner. I'm lucky enough that the owner doesn't respond to vendors
(duh, he is the owner) and trusted me enough to hear my side of what
happened and my research to also say no. Too me when one is that pushy
and obnoxious, I know I won't work well with them. The less I am
frustrated the better for all around me!

Personally, I feel you should always go with your instincts! :)

M. Manasa Reddy
manasa@...<mailto:manasa%40weldcoa.com>
P: 630-806-2000
F: 630-806-2001

________________________________

From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf
Of Todd Caughey
Sent: Thursday, September 24, 2009 9:52 AM
To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] [OT] Phone/Internet Experience with CBeyond

Do any of you have direct experience with CBeyond as a phone and
Internet services provider? On paper they look pretty good for both
services and cost but I am reading a LOT of web complaints. And their
really pushy sales people give me a really creepy feeling. I know they
are only in a few markets around the country but perhaps someone in one
of then has tried them.

Please feel free to respond off-list for confidentiality if you wish.

Thanks,
Todd Caughey
IT Manager
Harvey Vogel Mfg. Co.
651-256-0630
caugheyt@...<mailto:caugheyt%40harveyvogel.com> <mailto:caugheyt%40harveyvogel.com>
<mailto:caugheyt@...<mailto:caugheyt%40harveyvogel.com> <mailto:caugheyt%40harveyvogel.com> >

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

system · September 24, 2009, 3:48pm

I really liked those guys especially Doug Robinson. They were CP Telecom up
until Aug 1st. We ended up not moving to them only because of a decision
from above my pay grade, damn the ROI. Our current provider then became
very proactive in retaining our business.

David

_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Todd Caughey
Sent: Thursday, September 24, 2009 2:16 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] [OT] Phone/Internet Experience with CBeyond

Thanks. My thoughts too pretty much except our Pres. wanted me to
investigate them further due to an offer of 1st three months free...another
red flag in my book. Actually I am more interested in a local ILEC/CLEC
called Enventis (division of Hickory Tech) whose costs is even lower and has
local HQ. Glassdoor.com comments for CBeyond was very revealing about their
sales people.
-Todd C.

________________________________
From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
[mailto:vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com] On
Behalf Of Manasa Reddy
Sent: Thursday, September 24, 2009 10:26 AM
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Subject: RE: [Vantage] [OT] Phone/Internet Experience with CBeyond

I had the same experience with them and when they started being pushy I
said no. What pissed me off even more was when they went beyond me to
the owner. I'm lucky enough that the owner doesn't respond to vendors
(duh, he is the owner) and trusted me enough to hear my side of what
happened and my research to also say no. Too me when one is that pushy
and obnoxious, I know I won't work well with them. The less I am
frustrated the better for all around me!

Personally, I feel you should always go with your instincts! :)

M. Manasa Reddy
manasa@weldcoa. <mailto:manasa%40weldcoa.com>
com<mailto:manasa%40weldcoa.com>
P: 630-806-2000
F: 630-806-2001

________________________________

From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com>
.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups
<mailto:vantage%40yahoogroups.com> .com<mailto:vantage%40yahoogroups.com>]
On Behalf
Of Todd Caughey
Sent: Thursday, September 24, 2009 9:52 AM
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com>
.com<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] [OT] Phone/Internet Experience with CBeyond

Do any of you have direct experience with CBeyond as a phone and
Internet services provider? On paper they look pretty good for both
services and cost but I am reading a LOT of web complaints. And their
really pushy sales people give me a really creepy feeling. I know they
are only in a few markets around the country but perhaps someone in one
of then has tried them.

Please feel free to respond off-list for confidentiality if you wish.

Thanks,
Todd Caughey
IT Manager
Harvey Vogel Mfg. Co.
651-256-0630
caugheyt@harveyvoge <mailto:caugheyt%40harveyvogel.com>
l.com<mailto:caugheyt%40harveyvogel.com> <mailto:caugheyt%40harveyvogel.com>
<mailto:caugheyt@harveyvoge <mailto:caugheyt%40harveyvogel.com>
l.com<mailto:caugheyt%40harveyvogel.com> <mailto:caugheyt%40harveyvogel.com>

>

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