Pack IDs, Master Packs, POs, BOLs

Epicor ERP 10
1

We recently started using Master Packs.

A wrinkle that has come up as a result is that I can’t seem to figure out how to determine what Master Pack a specific Pack ID is associated with.

Specifically, our customer service people need to find the tracking/pro # for a specific order. Most of the time all they get from the customer is a PO.

With a PO, we can get our SO #, the Pack ID(s) for that SO, etc. There now seems to be no link between an individual Pack ID and the BOL it was a part of. The BOL now seems to be associated with the Master Pack.

What I can’t find is a method to search for a pack Id and return what master pack it is in.

Before I go ahead and create some custom thing I want to make sure I’m not missing something.

2 Likes
2

I don’t think there’s a OTB tracker… but perhaps a published BAQ against MasterPackDtl would be easy to set up?

3

Yeah it should be simple enough to create something, I just didn’t want to if it wasn’t necessary.

Seems like find master pack number by pack id would be built in somewhere.

1 Like
4

OO OOo… Customer Shipment Entry landing page… Master Pack Number is available in Personalize Columns!

Would that work for you?

Unfortunately, not available on the Sales Order > Activity > Shipments grid :angry:

5

I’m on 10.2.4 maybe they added it after that? I definitely looked at the columns on the grids and didn’t see it, unless they are calling it something unexpected.

2 Likes
6

ah, crap… didn’t notice your version, my bad. I suppose you could create a BAQ search users could use on Shipment Entry that could include MasterPack as a column? But yeah… looks like you’re probably gonna have to do SOMETHING custom.

7

MAsterpackDtl has dtlpacknum field and that’s the pack num from ship head