Part Description Problem

I've seen this happen when they manually enter the part number and enter a
number that does not match anything in the part master. Make sure they are
entering part numbers perfectly or use the browse features.
Even if they enter the part correctly and there is a "space" at beginning or
end you will get the blank description.

Shirley Graver
Rubber Associates

-----Original Message-----
From: Martin Horton [mailto:martinh@...]
Sent: Thursday, February 06, 2003 10:00 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Part Description Problem

Good afternoon all.

I've got a few users who have reported a strange problem when entering
sales orders. When they go into the order line screen and select a part
it selects the part as you'd expect but it doesn't put the description
in the description field. This doesn't happen for all the users in that
company only selected ones. We're running v5.10.116. Any suggestions
would be greatly appreciated.

Many thanks

Martin Horton
PRD Holdings Ltd
Assistant Group IT Manager


[Non-text portions of this message have been removed]


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[Non-text portions of this message have been removed]
Good afternoon all.

I've got a few users who have reported a strange problem when entering
sales orders. When they go into the order line screen and select a part
it selects the part as you'd expect but it doesn't put the description
in the description field. This doesn't happen for all the users in that
company only selected ones. We're running v5.10.116. Any suggestions
would be greatly appreciated.

Many thanks

Martin Horton
PRD Holdings Ltd
Assistant Group IT Manager


[Non-text portions of this message have been removed]