New install, just set up two security manager accounts. One of them (the one I set up) is able to use the Paste Insert and Paste Update right-click menu items on the List grid. The other one (which our security manager actually set up) doesn’t (the menu items are grayed out).
All checkboxes on the Option tab are identical.
Also, the actual Manager account (that comes set up from Epicor) doesn’t work for him on his computer either… when he logs in as Manager he still doesn’t have Paste Insert and Paste Update access.
I’m having the same issue with a user where paste insert/update options are grayed out. I’ve cleared cache via File Explore (ProgramData\Epicor) but still no luck.
Oddly enough, this user signed into another computer and has the same problem so the leads me to believe its something with the account. This is an isolated incident and their account is setup the same as everyone else that can do Paste Inserts.