How do you handle (if you have such payment terms, that is) in Epicor such cases where the payment term is partly as advance payment and the rest at delivery; let’s say 70 % as advance payment; 30 % as 30 days net? At least when we have taken Epicor into use, the system did not understand this so that it would have made two separate payment positions. That is why we have to manually calculate 70 % of the invoice amount, and make a deposit invoice. When the customer pays this 70 %, it looks odd at the Aged Receivables report, as two lines: do not know why…
When the goods leaves and the final 30 % is invoiced, customer service needs to remember to change the payment term to 30 days net. Customer does not always like this, and auditors do not always understand (which I fully understand). Common sense would give that the system would create two payment positions: one for 70 % as advanced, and the rest for 30 days net. Also the Aged receivables report should be able to follow this. I do however know from having worked with many other ERPs that the handling of this kind of cases is not simple, so Epicor is in no ways unique in this sense.
But my question is: how do you handle this kind of cases? If you have any good hints you can give, it would be most appreciated. Thanks!
BRgds Christoffer
