Pdf printing

We use CutePDF Printer to output reports in PDF format. Of the five
or six workstations that do this we have found one that does not
function. I oridinally thought that it was a CutePDF problem, but
extensive testing shows that the CutePDF will work with all other
apps with out a problem. Only in vantage will it not work on one
machine. Is there a printer setting somewhere I'm missing, or is
there a compatability issue between the ghost script converter and
vantage. Any thoughts or ideas would be helpful. Thanks.