We are trying to print remittance slip through the Actions menu in Cash Receipt Trackers, but the option is greyed out. It seems like this is only happening for some checks and not all. Has this happened to anyone else?
Are all the checks where you can’t print a remit already printed? I have a vague memory of not being able to print the Remittance until you’ve printed the check, You need to at least run it as “Generate Only” without sending it to a real printer.
No the check is not printed yet. Where do I find the Generate Only option in Epicor? Option is grayed out in Cash Receipt Tracker for one of our checks.
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You can only post the group after cheque along with remittance printed.
Generate only option is available at the time of posting.