Public Cloud - Scheduled Maintenance Notification

bparsons · March 24, 2026, 6:43pm

Did anyone just receive this notification? Does anyone know what this is about?

epicor status page

Randy · March 24, 2026, 6:45pm

Yes we got it via email as well.

hkeric.wci · March 24, 2026, 6:45pm

Who wrote those sentences? If you haven’t been reached out through… who writes like that?

It has been detected a failure…

JMPCONJ · March 24, 2026, 6:45pm

Back to the topic of clear communication.

I got the same email. We’re in the public cloud.

If you click on the “view maintenance” button it says Kinetic PRIVATE Cloud.

So we (Public) shouldn’t have gotten the email in the first place.

bparsons · March 24, 2026, 6:46pm

Just noticed the link is tied to Private Cloud.

Wonder if we are affected.

Randy · March 24, 2026, 6:46pm

I get

JMPCONJ · March 24, 2026, 6:48pm

Now I got the 404 too…just went back and clicked the link again. Wutdaheck???

And…

Randy · March 24, 2026, 6:52pm

Great minds sir!

hkeric.wci · March 24, 2026, 6:52pm

@discobot fix it!

Here’s a clear breakdown of the grammar, phrasing, and style issues in the text:

Major Issues (should be fixed):

First sentence – awkward and grammatically off:

Original: “It has been detected a failure during the latest OS patching round.”

Better: “A failure has been detected during the latest OS patching round.” (or “We have detected a failure…”)

Second paragraph – missing article and awkward phrasing:

Original: “The failure happened on several machines, different in scope.”

Better: “The failure occurred on several machines with varying scope.” or “The failure affected several machines and varied in scope.”

Tense inconsistency & clarity:

Original: “The failure has been corrected, but it would be necessary to push…”

Better: “The failure has been corrected; however, it is still necessary to push the latest security package to the machines that were skipped during the latest OS patching round.”

Awkward conditional sentence:

Original: “If you haven’t been reached out through a different channel…”

Better: “If you have not been contacted through another channel…”

Redundant / unclear phrasing:

“this maintenance window would be applicable to you” → sounds very stiff.

Better: “this maintenance window applies to you.”

Minor flow / professionalism issues:

“but downtime would be noticed during the reboot of machines.” → “but you may experience brief downtime during the machine reboot.”