dashboard error in 2023 in test environment. OK to run epicor edge agent for windows? why do I need this also?
The dashboard is probably a ‘classic’ UI item instead of a Kinetic one, if so needs the edge agent to launch it.
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nobody else has heard of this epicor edge agent for the new web based kinetic?
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It’s OK to install. We have it on our machines here. Does exactly what it says - provides a gateway for the browser/Kinetic to talk to your local resources (especially printers if you’re using client print).
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great thanks a lot appreciate the info.
I usually see this error when a menu item doesn’t have a URL path. One way or another that’s fixable unless it’s a classic only thing.
When it is menu URL related, the error fires when the remote service fails to launch a desktop session on your machine via edge agent. This pleases me, for I am a curmudgeonly grouch about the internet staying in the browser’s sandbox and not RCE’ing on my 127.0.0.1 lawn. /yells at cloud
Anyway, it’s kind of a clumsy error. Sometimes the workaround failing isn’t the problem we want to know about. Fixing the menu URL or updating a classic dashboard almost always gets the thing working on the web client, which is usually what we were expecting to happen when we got the error.
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