Quickship Learning Module

Kinetic ERP
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1

Does anyone know where to find the Kinetic Quick Ship course in Epicor Learning? And any other Kinetic Quick Ship documentation related to setup and general use?

2

The one I was using was their new Zendesk Help Documentation. I was accessing it an odd way via EpicWeb.

I would go to the Kinetic Documentation Page, and I would click on the Kinetic Help:

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Afterwards, once I am authenticated with Epicors Zendesk Help I would go to https://quickshiphelp.zendesk.com/hc/en-us

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3

Thanks @hkeric.wci that’s the same one I found as well. I’m setting up all of the ‘ship via’ codes and trying to find a list of the Billing Method definitions and what each one does.

4

Also for the record there is also this

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5

Are these links still working? The online help link in EpicWeb is not there for me.
The Zendesk link doesn’t work for me either. It says ‘Please access Epicor documentation from the Help menu in your Epicor application.’ I do that and eventually get to the zendesk page, but I can’t find anything about Quick Ship.
help.insiteship.com gives me a ‘This site can’t be reached’ error. This is the help that I really want to access.
Can anyone else access these? I’m trying to get information about a setting in Quick Ship that’s causing the bill of lading to print as soon as a shipment is freighted.

6

From the QS site the ? in the bottom left corner has the help

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7

Thanks Greg. That does pull up a list of help articles for Quick Ship. I looked through the list of help topics and read through some of the articles but I didn’t find anything about the setting I want to disable. I entered a case with Epicor support.

8

Found another one. This links to what Haso showed above. Did not find any of the old orange pages, but everything is teal now :slight_smile:

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9

That’s the site that doesn’t work for me (help.insiteship.com). Are you able to load that site? I just get a ‘This site can’t be reached’ message. Maybe the problem is on my end. It’s possible our network is blocking that domain.

10

For my version it goes to https://quickshiphelp.zendesk.com/hc/en-us/ but only works from within the QS page.

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outside of QS
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