I’m new to this software and just starting to get familiar with Epicor Scheduling. Please bear with me as I try to get to all your levels! We just went live in Epicor in May of 2020. Mainly working from the technical guides.
Currently setting up the system with the basics and going to go from there. Right now I’m having issues with resource groups. Many of our resources within the resource groups are capable of working multiple resource groups. It’s been conflicting my schedule and not sure the best way to approach it. I was thinking that I could either add capabilities to the operations or the resource? I think it makes more sense to make the resource capable of multiple resource groups and then set priorities on the groups? What’s the best way to do that? I apologize if I’m missing anything or this is too basic!! The capability maintenance screen is throwing me off some and may not be in the right place.